Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Marilyn Rivera Lopez

Washington

Summary

Dynamic Marketing Manager with a proven track record at Platinum Advertising, enhancing brand recognition and mastering social media engagement. Skilled in marketing management and staff leadership, I've spearheaded successful rebranding campaigns and fostered team development. My approach combines innovative strategy implementation with effective customer relationship management, significantly boosting online presence and team performance.

Overview

6
6
years of professional experience

Work History

Marketing Manager

Platinum Advertising
01.2015 - 03.2020
  • Increased brand recognition by coordinating diverse marketing initiatives.
  • Managed social media accounts for optimal audience engagement and increased online presence.
  • Developed and implemented marketing strategies to use for launches, rebranding campaigns and promotions.
  • Ensured cohesive interaction across multiple teams for seamless company touchpoints.
  • Trained and inspired teams for enhanced performance in energy deregulation.
  • Educated team members on basic marketing strategies to meet customer needs efficiently.
  • Facilitated professional development in key areas of customer service and marketing.

Job Trainer

Youth Build
02.2014 - 12.2014
  • Consistently received positive feedback from both trainees and management regarding the quality of instruction provided during job-training sessions.
  • Streamlined job training processes by identifying redundancies and implementing time-saving solutions, increasing overall efficiency of the program.
  • Established strong relationships with internal stakeholders to identify organizational needs, shaping highly relevant and targeted training content.
  • Implemented a system for tracking employee progress throughout the duration of the training program, enabling better support for those who needed additional assistance.

Retail Sales Associate

Forever 21
05.2014 - 09.2014
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.

Education

High School Diploma - Medical Assistant

Academy Of Hope
Washington, DC

Skills

  • Marketing Management
  • Social media marketing
  • Staff management
  • Customer relationship management (CRM)

Languages

English
Full Professional
Spanish
Native or Bilingual

Timeline

Marketing Manager

Platinum Advertising
01.2015 - 03.2020

Retail Sales Associate

Forever 21
05.2014 - 09.2014

Job Trainer

Youth Build
02.2014 - 12.2014

High School Diploma - Medical Assistant

Academy Of Hope

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Marilyn Rivera Lopez