Marilyn Reyes
Moreno Valley,CA
Summary
Professional Records Specialist with a knack for organization and efficiency with hands-on experience in record retrieval and talent for navigating challenges. Skilled in copying, faxing, and sorting material in accordance to the filing system being used. Adept at handling incoming calls and communications through email. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.
Overview
9
9
years of professional experience
Work History
Record Retrieval Specialist
ABI Document Support Services
2022.04 - Current
- Trained new employees on company policies, procedures, and best practices related to records retrieval processes.
- Conducted thorough quality checks on retrieved documents, ensuring accuracy and completeness of information. 20-60 documents.
- Managed complex legal requests for record retrieval while maintaining compliance with relevant legislation and industry guidelines.
- Provided exceptional customer service, assisting clients in locating specific records and addressing inquiries promptly. 30-50 calls daily.
- Demonstrated flexibility by adapting quickly to changing priorities and shifting deadlines, ensuring consistent productivity under pressure.
- Updated internal databases regularly to reflect the most current information regarding file locations and statuses.
Administrative Clerk LM
Ascena Retail Group Inc.
2019.03 - 2021.04
- General office responsibilities, heavy use of emails, excel spreadsheets, reports.
- Set up and maintained physical and electronic filing systems to maintain organizational efficiency.
- Assisted production and distribution of memos, newsletters, email updates and other forms of communication.
- Controlled and managed document processes by reviewing files, records and critical information to confirm accuracy and comply with company policies and procedures, which included maintaining files on over 250+ employees.
Vendor Coordinator
Ascena Retail Group Inc.
2017.03 - 2019.02
- Accepted & processed paperwork from customers, heavy use of emails/excel spreadsheets. Processed 25-50 trailers per shift.
- Performed/ran reports for supervisors.
- Processed chargebacks
- Organized and maintained documents, files and records.
Supervisor/Sonographer, Fetal Focus
Fetal Focus
2016.03 - 2018.01
- Worked front desk, answered phone/emails.
- Assisted customers in choosing packages.
- Performed ultrasound, printed pictures and ensured positive experience for customers. 10-20 clients per shift
Education
Bachelors of Science - Health Care Management
Platt College
Riverside2015
Associates Degree - Diagnostic Medical Sonography
Platt College
Riverside, California2014
Skills
- MS Office
- Problem-solving abilities
- Organizational skills
- Adobe Acrobat
- Software Knowledge
- Document Scanning
- Document Management
- Teamwork and Collaboration
- Document editing
- Schedule management
- HIPAA Compliance
Timeline
Record Retrieval Specialist
ABI Document Support Services
2022.04 - Current
Administrative Clerk LM
Ascena Retail Group Inc.
2019.03 - 2021.04
Vendor Coordinator
Ascena Retail Group Inc.
2017.03 - 2019.02
Supervisor/Sonographer, Fetal Focus
Fetal Focus
2016.03 - 2018.01
Bachelors of Science - Health Care Management
Platt College
Associates Degree - Diagnostic Medical Sonography
Platt College
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