Summary
Overview
Work History
Education
Skills
Languages
Interests
Timeline
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Marilyn Ruiz Solano

Orlando

Summary

Open-minded and empathetic with understanding of psychological principles, combined with eagerness to learn, strong analytical and communication skills, fluency in english and spanish and an ambitious worker.

Overview

4
4
years of professional experience

Work History

Customer Service Specialist

Chick-fil-A
Orlando
03.2025 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously, without compromising service quality.
  • Established trust with clients through clear communication, patience, and understanding their unique challenges fully before offering solutions tailored to their needs.
  • Served food and beverages promptly, with focused attention to customer needs.
  • Enhanced customer satisfaction by resolving issues promptly and professionally.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.

Store Associate

Journey28 Corp
Kissimmee
08.2021 - 05.2023
  • Maintained a clean and welcoming store environment through daily cleaning tasks, such as sweeping floors, dusting shelves, and wiping down countertops.
  • Boosted merchandise sales by implementing strategic visual merchandising techniques.
  • I greeted customers entering the store and responded promptly to customer needs.
  • Grew a repeat client base through effective marketing and customer service.
  • Unloaded, sorted, and stocked merchandise according to store layout and product placement.

Education

Associate of Arts - Psychology

Valencia College
Orlando, FL

Skills

  • Customer service
  • Patience/Conflict Management
  • Willing to Adapt
  • Emotionally intelligent
  • Open-minded
  • Empathy
  • Negotiating
  • Good communication skills
  • Analytical thinking
  • Strong work ethic
  • Ethical judgment
  • Assertiveness
  • Decisiveness
  • Teamwork

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

Interests

  • Sociology
  • Psychology.
  • Researching different cultures.
  • Drawing and Painting.
  • The human mind.
  • U.S History.
  • I like working with my hands and fixing things.
  • Meeting/seeing new people.
  • Crafting and DIY Projects.

Timeline

Customer Service Specialist

Chick-fil-A
03.2025 - Current

Store Associate

Journey28 Corp
08.2021 - 05.2023

Associate of Arts - Psychology

Valencia College

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Marilyn Ruiz Solano