Marilyn Tom
Warm Springs
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
5
5
years of professional experience
Work History
Tax Credit RSS
Warm Springs Housing Authority
Warm Springs
02.2026 - Current
- Managed tenant relationships to enhance satisfaction and facilitate timely communication.
- Conducted regular property inspections for maintenance and safety compliance.
- Oversaw lease agreements to ensure clarity and compliance with regulations, protecting both tenant and property interests.
- Coordinated repairs and maintenance with contractors and service providers.
- Collected rent payments and maintained accurate financial records to support effective property management.
- Organized move-in, move-out inspections with tenants at the start, end of a lease period.
Customer Service Agent
Unifi Aviation
Redmond
03.2024 - 06.2025
- Streamlined check-in processes for passengers and coordinated baggage handling to enhance efficiency.
- Provided accurate information about flight schedules and gate changes.
- Ensured customer satisfaction through accurate and helpful responses to inquiries.
- Coordinated with airline crew to facilitate seamless passenger transitions and improve overall travel experience.
- Managed gate boarding processes and ensured timely departures.
- Greeted customers in a friendly and professional manner.
- Monitored gate area for unauthorized personnel access attempts.
Crew Supervisor
Wedd/WIOA
Warm Springs
01.2021 - 03.2024
- Oversaw daily crew activities and enforced safety protocols to maintain a safe working environment.
- Coordinated communication between crew members and upper management to enhance operational efficiency.
- Developed training program for new crew members on operational procedures and equipment usage to ensure readiness.
Education
High School Diploma -
Madras High School
Madras, OR06-2022
Skills
- Tenant relations
- Attention to detail
- Team leadership
- Conflict resolution
- Social perceptiveness
- Verbal communication
- Excellent communication
- Organization
- Property inspections
- Customer satisfaction
Languages
English
Full Professional
Timeline
Tax Credit RSS
Warm Springs Housing Authority
02.2026 - Current
Customer Service Agent
Unifi Aviation
03.2024 - 06.2025
Crew Supervisor
Wedd/WIOA
01.2021 - 03.2024
High School Diploma -
Madras High School