Highly skilled career professional with over 13 years of experience in with direct patient care.
Patient support including assessment, counseling, as well as education regarding medications and treatment.
Computer skilled, managing heavy daily patient volume including appointment scheduling, and patient referral. Proficient in all documentation/record maintenance/paperwork to ensure accuracy and patient confidentiality.
Overview
21
21
years of professional experience
2
2
Certifications
Work History
Certified Medical Assistant
Connecticut GI Powered by GI Alliance
10.2011 - Current
Provide compassionate care for patients, addressing their concerns and ensuring a positive experience.
Train new medical assistants and procedure schedulers on proper procedures and policies.
Assist in the pathology lab using Intellipath to ensure all patient information is accurate to be ready for pathologist.
Direct patients to exam rooms, field questions, and prepare for physician examinations.
Assist physicians with various procedures, ensuring comfort and accuracy for optimal patient outcomes.
Educate patients about medications, procedures, and care plan instructions.
Consistently maintain up-to-date certifications, demonstrating dedication to professional development and quality patient care.
Communicate clearly and effectively with patients to verify information, determine purpose of visit and record vitals, allergies, medical, surgical and family history.
Educate patients on preventative care measures, effectively reducing the risk of future health complications.
Medical Assistant
Pediatrics & Adolescents LLC
03.2011 - 10.2011
Duties include taking vitals, performing EKG’s, Phlebotomy, scheduling appointments and assisting the physician during physical examinations.
East Hartford Medical Center, East Hartford, CT (Sat-Sun)
Medical Assistant - Internship
East Hartford Medical Center
12.2010 - 03.2011
Duties include taking vitals, performing EKG’s, Phlebotomy, scheduling appointments and assisting the physician during physical examinations.
Customer Care Associate
Tube Bends Inc
07.2005 - 06.2009
Dealt with customers for the Aerospace industry; updated client contracts, issued pertinent government production paperwork in regards to the factory workshop. Completed billing, including keeping a daily log of all monetary income earned, and submitted it to our corporate office for further processing. Inputted all of the office invoices into our internal database, purchase orders for our external customers and paperwork for quote orders received. Answered incoming phone calls from internal and external customers in reference to products ordered.
Cashier/Sales Associate
Panera Bread
02.2005 - 07.2005
Set up the daily displays of food presentations, baked, dish washed and acted as a cashier.