Marimar Mulero
Orlando
Summary
Bringing expertise in HR and payroll management with extensive experience in employee relations, leave administration, and onboarding processes. Skilled in maintaining accurate records and supporting compliance with organizational standards. Bilingual communication abilities in English and Spanish, ensuring effective support and problem resolution.
Overview
10
10
years of professional experience
Work History
HR & Payroll Manager
The Terrace Of St. Cloud
Saint Cloud, FL
12.2025 - Current
- Manage daily human resources and payroll operations while providing support to employees regarding policies, procedures, attendance, payroll, and employment-related matters.
- Coordinate employee leave administration processes, including FMLA, PTO, Workers’ Compensation, medical leaves, and other absences by reviewing eligibility documentation, monitoring leave status, maintaining accurate records, and communicating updates with employees and managers.
- Maintain employee records, personnel files, documentation, attendance records, and confidential HR information with accuracy and discretion.
- Process payroll activities including timekeeping review, employee data updates, payroll corrections, and status changes.
- Coordinate onboarding processes including employee documentation, payroll setup, and new hire requirements.
Merchandising Manager
Old Navy
Saint Cloud, FL
02.2025 - 05.2025
- Conducted regular merchandising audits to ensure compliance with company standards, procedures, and expectations.
- Demonstrated strong attention to detail, organizational skills, and ability to maintain accuracy in a fast-paced environment.
- Trained and supported team members on company procedures, operational expectations, and compliance standards.
- Assisted with payroll-related updates, including reviewing employee hours, addressing discrepancies, and ensuring timely submission of payroll information.
Senior Call Center Representative
Luma Energy
Guaynabo, PR
09.2021 - 05.2023
- Met performance goals and call center metrics in fast-paced performance setting while maintaining quality service standards.
- Managed difficult situations calmly and effectively while maintaining a positive attitude towards customers.
- Learned and adhered company policies, rules and performance requirements to achieve successful calling metrics.
- Utilized multiple computer systems and applications, including Oracle CC&B, to research information, document interactions, update records, and provide accurate resolutions.
Assistant Manager
The Children's Place
Bayamón, PR
02.2016 - 11.2021
- Managed a team of up to 20 employees, providing leadership, guidance and coaching on company policies
- Created employee schedules based on staffing needs, budgets, business requirements, and employee availability.
- Processed bi-weekly payroll for hourly and salaried employees while ensuring accuracy and compliance.
- Assisted with recruitment activities including resume reviews, interviews, and candidate evaluations.
STOCKROOM SUPERVISOR
Gap
San Juan, PR
11.2018 - 02.2019
- Provided leadership for team members by setting clear expectations, providing guidance and feedback when needed, ensuring tasks were completed on time.
- Demonstrated excellent organizational skills by managing inventory levels and overseeing stockroom organization.
- Assessed employee performance regularly providing constructive feedback when necessary and training new staff members on store policies and procedures.
- Conducted interviews, reference checks, background screenings, and other assessments to evaluate potential hires.
- Maintained payroll information by collecting, calculating, and entering data into payroll system.
Education
Bachelor's Degree - PUBLIC RELATIONS
Universidad Del Sagrado Corazon
PR06.2017
Skills
- Staff management
- FMLA and medical leave support
- PTO and attendance management
- Workers’ compensation coordination
- Employee relations and HR support
- HRIS and payroll systems
- Onboarding and documentation for new hires
- Bilingual communication in English and Spanish
- Customer service and problem resolution
Languages
English
Spanish
Timeline
HR & Payroll Manager
The Terrace Of St. Cloud
12.2025 - Current
Merchandising Manager
Old Navy
02.2025 - 05.2025
Senior Call Center Representative
Luma Energy
09.2021 - 05.2023
STOCKROOM SUPERVISOR
Gap
11.2018 - 02.2019
Assistant Manager
The Children's Place
02.2016 - 11.2021
Bachelor's Degree - PUBLIC RELATIONS
Universidad Del Sagrado Corazon
Technical skills
- Workday
- Kronos
- Workforce
- StrongPay
- Oracle CC&B
- Microsoft Office Suite