Marina Andrada
411 Alpine Street
Summary
Dynamic operations manager with a proven track record at Miami Beach International Hostel, excelling in staff training and development. Enhanced service quality through efficient cleaning protocols and optimized scheduling, resulting in improved client satisfaction. Skilled in documentation and reporting, with a strong focus on compliance and operational excellence.
Overview
14
14
years of professional experience
Work History
Owner/Operator
305 Cleaning Service
05.2021 - 09.2025
- Managed daily operations, overseeing team performance and service quality.
- Implemented efficient cleaning protocols, enhancing client satisfaction and retention.
- Coordinated scheduling for staff, optimizing resource allocation and service delivery.
- Trained new employees on best practices and safety procedures, ensuring compliance.
Housekeeping Supervisor
Miami Beach International Hostel
02.2012 - 05.2021
- Supervised daily housekeeping operations, ensuring high standards of cleanliness and guest satisfaction.
- Trained and mentored housekeeping staff on best practices and safety protocols.
- Developed and implemented efficient cleaning schedules to optimize workflow and resource allocation.
- Conducted regular inspections to maintain compliance with health and safety regulations.
Education
GED -
Adult High School
Perth Amboy, NJ06-2001
Skills
- Operations management
- Documentation and reporting
- Hiring
- Business planning
- Staff training and development
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Owner/Operator
305 Cleaning Service
05.2021 - 09.2025
Housekeeping Supervisor
Miami Beach International Hostel
02.2012 - 05.2021
GED -
Adult High School