Marina Barragan
Denver,CO
Summary
Overview
7
7
years of professional experience
Work History
Loan Processor
Ruby Rose Investments
01.2020 - Current
- Coordinated communications between borrowers, loan officers, underwriters, and title agents, ensuring seamless loan processing and timely completion.
- Trained and mentored two new loan processors, enhancing team efficiency and expertise.
- Consistently closed over 10 loans per month, contributing to the company’s revenue growth.
- Developed and implemented a project management system in Notion, improving workflow and task tracking for the entire team.
- Ensured compliance with government regulations, guiding borrowers through the loan process with clarity and professionalism.
Front Desk Coordinator & Assistant
Perk-n-Pooch
03.2018 - 01.2020
- Warmly greeted customers, provided detailed information about services, and offered tailored recommendations based on pets’ specific needs.
- Accurately processed over 50 service tickets daily, ensuring correct entries and collecting payments for all services rendered.
- Collaborated effectively with groomers, assistants, and shift managers to meet daily production targets and maintain operational efficiency.
- Specialized in providing exceptional care and services for dogs with anxiety, fostering a comfortable and stress-free environment.
Accounting Assistant
Ruby Rose Investments
03.2017 - 04.2018
- Managed accounts receivable for 18 tenants, overseeing monthly payments totaling over $80,000.
- Maintained accounts payable for over 300 vendors, ensuring timely and accurate payments.
- Performed a variety of administrative tasks, including invoicing, bill payment, record maintenance, and filing, while generating weekly tenant reports using Excel.
- Assisted with various projects as requested by management, contributing to the overall efficiency of the accounting department.
Receptionist
PostcardMania
05.2017 - 08.2017
- Handled over 80 calls daily from current and prospective customers, providing prompt and courteous service.
- Efficiently directed customer inquiries to the appropriate departments, ensuring swift resolution of issues.
- Maintained detailed call logs and statistics daily, reporting key metrics to management.
Education
High School Diploma -
Washburn Academy
Clearwater, FL01.2012
Skills
- Square POS
- Microsoft Word
- Notions
- Administration and management
- 70 WPM
- Customer Service
- Team Player
- Project Management
- Versatility
- Solution-Oriented
- Mortgage Loan Software
- Document Management
Timeline
Loan Processor
Ruby Rose Investments
01.2020 - Current
Front Desk Coordinator & Assistant
Perk-n-Pooch
03.2018 - 01.2020
Receptionist
PostcardMania
05.2017 - 08.2017
Accounting Assistant
Ruby Rose Investments
03.2017 - 04.2018
High School Diploma -
Washburn Academy
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