Overview
Work History
Education
Skills
Timeline
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Emily Jane Dempsey

New York,NY

Overview

4
4
years of professional experience

Work History

Server

Arlo Midtown
06.2024 - Current
  • Handled up to 15 tables at a time at rooftop bar
  • Provided fine dining style service in downstairs restaurant
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Cultivated relationships with customers.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.

Retail Sales / Assistant Buyer

Simply Apparel
10.2020 - Current
  • Drives sales through engagement of customers, suggestive selling, and sharing product knowledge
  • Used POS system to process sales, returns, online orders, and gift card activations.
  • Opened and closed store independently and prepared nightly bank drop for manager.
  • Greeted customers and helped with product questions, selections, and purchases.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Increased sales by offering advice on purchases and promoting additional products.

Fine Dining Server

McCoy's Chophouse
08.2021 - 06.2024
  • Maintain knowledge of in-depth menus while retaining the ability to thoroughly describe such items to the customer
  • Memorize daily and weekly food and drink features and then promote such features to customers both in person and over the phone
  • Provide food and drink suggestions based on customer's interests and increase up-sell rate to improve check average
  • Managed four to six tables at once, while properly following all steps of service, and perfectly timing courses

Education

Bachelor of Science - Business Administration

Binghamton University, State University of New York, School of Management
Binghamton, NY
05.2024

Associate of Science - Business Administration

SUNY Broome Community College
Binghamton, NY
05.2022

High School Diploma -

Seton Catholic Central High School
Binghamton, NY
05.2020

Skills

    Customer Service

    Time Management

    Decision-making

    Sales

    Toast POS

    Micros POS

    Aloha POS

    Square POS

Timeline

Server

Arlo Midtown
06.2024 - Current

Fine Dining Server

McCoy's Chophouse
08.2021 - 06.2024

Retail Sales / Assistant Buyer

Simply Apparel
10.2020 - Current

Bachelor of Science - Business Administration

Binghamton University, State University of New York, School of Management

Associate of Science - Business Administration

SUNY Broome Community College

High School Diploma -

Seton Catholic Central High School

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Emily Jane Dempsey