Marina Bridenbaugh
Issaquah,WA
Summary
Dedicated to sustainability, community engagement, safety, and integrity, these core values drive me professionally and personally. With a strong background in finance and business operations, complemented by extensive experience in retail environments, I thrive in dynamic settings that encourage continuous growth and learning where there is a committment to making positive impacts that optimize business, empower individuals, and strengthen community ties.
Overview
18
18
years of professional experience
Work History
Sr. Operations Specialist
Recreational Equipment, Inc. (REI)
Issaquah, WA
09.2023 - Current
- Supports the management team by conducting daily office duties such as maintaining employee and professional files. Reconciling supplies, inventory and expenses through systems such as SAP, Ariba, and Concur
- Maintains daily banking practices, counting tills, money management of a $21,000 safe, and loss prevention practices associated
- Assist managers with hiring on ICSMs, processing HR documentation, and working with HQ as the person of contact for many business matters between corporate and retail stores and ensure SOPs are maintained
- Mentor and support sales staff as the “swiss army-knife” of the office, building a bridge of trust between the team and management.
- Performs monthly, quarterly, and annual safety checks around the store including fire safety, store equipment, and ADA compliance standards as well as reports any issues or emergencies to our Service Channel
- Safety, Culture, and REDI committees member, working with people at our store and within REI to listen to our staff and the community to create a more accepting and diverse workplace
Service Advisor & Rentals Lead
Recreational Equipment, Inc. (REI)
Issaquah, WA
10.2021 - 09.2023
- Maintain a fleet of equipment for Summer and Winter rentals of 300+ items valued at over $500,000 while managing a team of over 6 people
- Coordinated between customers, vendors, and the shop for services on bicycles, skis, snowboards, and varying service needs including managing recalled items and warranty issues through HUB
- Assisted with shop labor such as hot and belt waxes, basic bike maintenance and diagnostics of all incoming equipment including understanding binding indemnification, equipment compatibility, and problem solving for the customer’s needs
Team Trainer
Molly’s Market
Bellevue, WA
06.2018 - 08.2020
- Train new team members and provide continuous education on products, laws, and regulations
- Enthusiastically and empathetically guide customers on products within the states legal guidelines
- Assist managers, shift leads, and inventory with returns, inventory adjustments, and stocking
Senior Finance Operations Specialist
First Sound Bank
Seattle, WA
05.2008 - 06.2014
- Contract documentation and financial coordination between our small business customers and their equipment vendor, providing them with essential tools needed to grow their businesses
- Internal auditing, filing personal property taxes, insurance tracking, and payment processing for accounts receivable & payable, while maintaining current procedures for each position
- Handled sensitive information with tact and integrity, maintained privacy of customers and the bank as regulated by the FDIC and company policy
Education
Associate of Science - Nursing
Bellevue College
Bellevue, WA08-2016
Nursing Assistant, Certificate of Completion -
Bellevue College
Bellevue, WA08.2016
High School - undefined
Issaquah High School
Issaquah, WA06.2007
Skills
- Excellent communication, prioritization and time management skills
- Works well independently but thrives with a team oriented atmosphere and environment
- Able to make quick decisions and problem solve, has good judgment, and learns with every experience
- Hiring and recruiting practices through ICSMs
- Proficient with operational systems such as Microsoft Office, Teams, Slack, SAP, Ariba, and Concur
- Skilled in shop labor & rental tools such as HUB, Point of Rentals, and Shop Ordering tools
Timeline
Sr. Operations Specialist
Recreational Equipment, Inc. (REI)
09.2023 - Current
Service Advisor & Rentals Lead
Recreational Equipment, Inc. (REI)
10.2021 - 09.2023
Team Trainer
Molly’s Market
06.2018 - 08.2020
Senior Finance Operations Specialist
First Sound Bank
05.2008 - 06.2014
High School - undefined
Issaquah High School
Associate of Science - Nursing
Bellevue College
Nursing Assistant, Certificate of Completion -
Bellevue College