Summary
Overview
Work History
Education
Skills
Timeline
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Marina Couloures

Tucson,AZ

Summary

I am a student at the University of Arizona, pursuing a Bachelor's Degree in Psychology. Over the course of my high school career I dedicated myself to ASB leadership and LINK Crew, Varsity cheerleading, and several AP classes. I am a hard worker and give my all in every endeavor. I am a problem solver and a team player and through my educational as well as professional experiences I have gained excellent communication skills.

Overview

2
2
years of professional experience

Work History

Sales Associate

Tilly's Clothing Store
05.2023 - 08.2023
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.
  • Generated new sales leads to achieve and exceed monthly sales goals.

Team Lead

Menchie's Frozen Yogurt
04.2022 - 01.2023
  • Coached team members in techniques necessary to complete job tasks.
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Evaluated employee skills and knowledge regularly, training and mentoring individuals with lagging skills.
  • Kept kitchen, counter and dining areas cleaned and sanitized.
  • Accurately operated cash register to process customer payments.
  • Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
  • Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
  • Kept drawer balanced by accurately processing cash, credit and debit payments.

Team Member

ROCKIN' JUMP BRENTWOOD
08.2021 - 01.2022
  • Worked in cafe, serving and preparing various food items
  • Worked at front desk, greeting and checking in guests
  • Member of events team, coordinating and hosting birthday parties
  • Promoted safety of visitors and mitigated liability risks by monitoring recreation areas, enforcing rules and safety policies.
  • Cleaned rides and attractions to reduce spread of germs and bacteria.
  • Greeted customers at counter to fulfill requests and answer questions.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.

Education

University of Arizona
Tucson, AZ
05.2026

High School Diploma -

HERITAGE HIGH SCHOOL
Brentwood, CA
06.2022

Skills

  • Receptionist
  • Food Safety Certification
  • Excellent Communication Skills
  • Working with Children
  • Food Service
  • Problem Solving
  • Staff Training
  • Issue Resolution
  • Multitasking Strengths
  • Money Transfer Systems
  • Customer Assistance
  • Sales Expertise

Timeline

Sales Associate

Tilly's Clothing Store
05.2023 - 08.2023

Team Lead

Menchie's Frozen Yogurt
04.2022 - 01.2023

Team Member

ROCKIN' JUMP BRENTWOOD
08.2021 - 01.2022

University of Arizona

High School Diploma -

HERITAGE HIGH SCHOOL
Marina Couloures