Jasmine Williams
Las Vegas,NV
Summary
Highly motivated Individual with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.
Overview
5
5
years of professional experience
Work History
Sales Associate
Macy's
Las Vegas, NV
11.2023 - Current
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
Administrative Assistant ll
State of Nevada
11.2022 - 06.2023
- Provided excellent customer service and resolved inquiries over the telephone or in office
- Received and processed incoming claim request, Processed bankruptcy request, Closing monthly claims, Processed Monthly Closeout request and End of the month Reports
- Read, comprehended and communicated State Statutes and Regulations Received, sorted and sent correspondence mail while effectively navigating through multiple computer systems
- Composed and maintained databases for monthly reports as directed by management.
- Enhanced office efficiency by streamlining administrative processes and implementing organizational systems.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
Administrative Assistant l
State of Nevada
08.2021 - 11.2022
- Organized and managed sensitive data input in over 10 excel spreadsheets
- Retrieved and delivered Confidential information daily
- Communicated verbally and or in written form receive and place phone calls read, comprehend and communicated policy and procedures received, sorted and send correspondence mail and paperwork
- Issuance of EBT cards, operation of standard office equipment such as Computer, Fax machines, Copier, Printer, Calculator, Telephone, Keyboard and Scanner
- Composed and maintained databases for monthly reports as directed by management, Case file activity and application set up with also sorting, scanning and indexing.
Lead Supervisor
Burkes Outlet
01.2019 - 01.2021
- Maintained a clean store front, organized inventory and curated displays of rotating seasonal clothing and accessories
- Provided expert assistance to customers, resulting in an increase in customer satisfaction and retention
- Conducted monthly inventory counts and forecasted needs, reducing stock outs in store
- Employee scheduling, Editing and approving time
- Daily bank deposits, receiving and processing trucks delivery, Cleaning, restocking and managing of sales floor, guiding customers daily through the process of finding their ideal sizes and styles
- Actively communicated with corporate through emails and weekly group meetings, Recommending, selecting and helping locate merchandise based on the customers needs and desires, assisting with first round interviews when recruiting associates/management, Processing of payroll weekly.
- Reduced employee turnover rate by creating a positive work environment and offering opportunities for professional growth.
Education
Bachelor of Arts - Fashion Design
Academy of Art University
San Francisco, CA04.2028
High school diploma - Gen Ed
Inglewood High School
Inglewood, CA06.2009
Skills
- Cash Handling
- Customer Service
- Merchandising
- Payroll
- Retail Management
- Sales
- Scheduling
- Team Building
- Receptionist
- Management
- Microsoft Excel
- Training
- Inventory
- Operations
- Upselling
- Store Management Experience
- POS
- Inventory Control
- Retail Sales
- Pricing
- Supervising Experience
- Recruiting
- Interviewing
- Employee Orientation
- Loss Prevention
- Shift Management
- Assistant Manager Experience
- Sales Management
- Office Management
- Order Processing
- Promotional support
Languages
Spanish
Professional Working
Timeline
Sales Associate
Macy's
11.2023 - Current
Administrative Assistant ll
State of Nevada
11.2022 - 06.2023
Administrative Assistant l
State of Nevada
08.2021 - 11.2022
Lead Supervisor
Burkes Outlet
01.2019 - 01.2021
Bachelor of Arts - Fashion Design
Academy of Art University
High school diploma - Gen Ed
Inglewood High School