Marina Delvalle
Long Island City,NY
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Operations position. Ready to help team achieve company goals.
Overview
6
6
years of professional experience
Work History
GSS
Allied Universal Security Services
New York
01.2022 - Current
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Excellent communication skills, both verbal and written.
- Followed safety protocols while working, avoiding accidents and injuries.
- Confirmed excellent customer service by quickly resolving customer concerns.
Loss Prevention Supervisor
GAP.INC
New York, NY
12.2019 - 12.2021
- Trained staff on loss prevention tactics and company procedures.
- Monitored paperwork procedures to prevent error-related losses.
- Collaborated with law enforcement to report crime and suspicious activity.
- Installed and maintained covert security equipment.
- Trained personnel on security best practices, protocols and procedures.
- Calmly and efficiently addressed emergency situations such as safety hazards and threats to life or property, deescalating when possible, and directing shoppers to safety.
Shift Supervisor
Arrow Security Corp.
New York, NY
01.2018 - 12.2019
- Trained new employees and delegated daily tasks and responsibilities.
- Completed store opening and closing procedures and balanced tills.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Responded to and resolved customer questions and concerns.
- Helped store management meet standards of service and quality in daily operations.
- Conducted routine inspections to check quality and compliance with established specifications.
Education
GED -
Life Sciences Secondary School
New York, NY02.2000
Skills
- Data Entry
- Time Management
- Supervision and leadership
- Self-Directed
- Organization
- MS Office
- Critical Thinking
- Microsoft Word
Timeline
GSS
Allied Universal Security Services
01.2022 - Current
Loss Prevention Supervisor
GAP.INC
12.2019 - 12.2021
Shift Supervisor
Arrow Security Corp.
01.2018 - 12.2019
GED -
Life Sciences Secondary School