Marina Delvalle
Long Island City,NY
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Operations position. Ready to help team achieve company goals.
Overview
6
6
years of professional experience
Work History
GSS
Allied Universal Security Services
01.2022 - Current
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Excellent communication skills, both verbal and written.
- Followed safety protocols while working, avoiding accidents and injuries.
- Confirmed excellent customer service by quickly resolving customer concerns.
Loss Prevention Supervisor
GAP.INC
12.2019 - 12.2021
- Trained staff on loss prevention tactics and company procedures.
- Monitored paperwork procedures to prevent error-related losses.
- Collaborated with law enforcement to report crime and suspicious activity.
- Installed and maintained covert security equipment.
- Trained personnel on security best practices, protocols and procedures.
- Calmly and efficiently addressed emergency situations such as safety hazards and threats to life or property, deescalating when possible, and directing shoppers to safety.
Shift Supervisor
Arrow Security Corp.
01.2018 - 12.2019
- Trained new employees and delegated daily tasks and responsibilities.
- Completed store opening and closing procedures and balanced tills.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Responded to and resolved customer questions and concerns.
- Helped store management meet standards of service and quality in daily operations.
- Conducted routine inspections to check quality and compliance with established specifications.
Education
GED -
Life Sciences Secondary School
New York, NY02.2000
Skills
- Data Entry
- Time Management
- Supervision and leadership
- Self-Directed
- Organization
- MS Office
- Critical Thinking
- Microsoft Word
Timeline
GSS
Allied Universal Security Services
01.2022 - Current
Loss Prevention Supervisor
GAP.INC
12.2019 - 12.2021
Shift Supervisor
Arrow Security Corp.
01.2018 - 12.2019
GED -
Life Sciences Secondary School
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