Knowledgeable Case Manager experienced in dependency and non-profit environment. Proactive and resourceful with strong knowledge of community resources. Great communicator with passion for helping others.
Overview
9
9
years of professional experience
Work History
Case Manager Supervisor
Jewish Family & Children’s Service - REACH Program
10.2023 - Current
Provide direct supervision to case managers and employment and economic specialist
Oversee program planning and client advocacy
Serve as primary contact to enrolled participants through a limited case-load as needed
Partnered with local organizations to expand access to social and community services
Analyzed trends and data to inform decision-making and program development
Monitored program performance and outcomes for successful delivery of services
Bilingual Case Manager
Jewish Family & Children’s Service - REACH Program
09.2017 - 09.2023
Serve as primary contact to enrolled participants
Establish rapport, assess, develop, and maintain individualized service plans with participants
Assist in the tracking and administering of participant pre and post surveys
Actively participate in program outreach activities to recruit and retain referral sources and participants.
Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to clients.
MSW Intern
Jewish Family & Children’s Services - Seniors Program
08.2022 - 04.2023
Conduct biopsychosocial assessments with elderly caregivers and their spouse or loved one who suffer from Alzheimer’s, Dementia, and Mild Cognitive Impairment (MCI)
Co-facilitate support groups for caregivers and seniors diagnosed with Alzheimer’s, Dementia, and MCI
Assess interventions and the impact that Alzheimer’s, Dementia, and MCI has on the individual and their caregiver or spouse
Discuss challenges faced with group members and provide local resources to individuals.
Bilingual Child Welfare Case Manager
Safe Children Coalition - Sarasota County
02.2015 - 08.2017
Identify and assess family needs and ensure necessary referrals are provided
Develop a case plan in collaboration with the parents, Guardian Ad Litem, and foster parents with the goal of reunification or other permanency for the child
Conduct home and residential visits to monitor quality of care once a month
Conduct home studies as required for prospective placements
Arrange for, attend, and participate in individual case staffings and court hearings
Retain clinical records and program documentation for parents and children
Plan, facilitate, and provide transportation for parental and sibling visits.
Education
Master of Social Work -
Southeastern University
Lakeland, FL
04.2023
Bachelor of Social Work -
University of South Florida
Tampa, FL
12.2014
Associate Degree -
State College of Florida
Venice, FL
12.2012
Skills
Tri-Lingual in English, Portuguese, and Spanish
Computer Literacy in Microsoft Word, PowerPoint, Excel, Canva, and Social Media
References
References available upon request.
Timeline
Case Manager Supervisor
Jewish Family & Children’s Service - REACH Program
10.2023 - Current
MSW Intern
Jewish Family & Children’s Services - Seniors Program
08.2022 - 04.2023
Bilingual Case Manager
Jewish Family & Children’s Service - REACH Program
09.2017 - 09.2023
Bilingual Child Welfare Case Manager
Safe Children Coalition - Sarasota County
02.2015 - 08.2017
Master of Social Work -
Southeastern University
Bachelor of Social Work -
University of South Florida
Associate Degree -
State College of Florida
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