Marina Gonzalez
Surprise,AZ
Summary
Highly dedicated and goal oriented administrative professional with 10+ years of customer service, office management, scheduling, and communication. Skilled in handling multiple tasks efficiently, problem solving, and data organization. Known for reliability and fostering positive work environment.
Overview
11
11
years of professional experience
Work History
General Manager
Booty’s Wings & Burgers
07.2023 - Current
- Assisted in daily operations to ensure smooth workflow and effective team collaboration.
- Learned company policies and procedures to provide accurate information to staff and customers.
- Participated in team meetings, contributing ideas for improvements and operational efficiency.
- Engaged in professional development opportunities to strengthen skills in leadership and management practices.
Manager/Bartender
Booty’s Wings & Burgers
01.2014 - 07.2023
- Led bartending team to deliver high-quality service in fast-paced environment.
- Managed inventory control processes, ensuring optimal stock levels and minimizing waste.
- Trained new bartenders on drink recipes, mixing techniques, and customer service skills to enhance overall performance.
- Monitored cash handling procedures to ensure accuracy in transactions while minimizing any loss.
- Closed out cash register and prepared reports at close of business.
- Implemented upselling strategies that boosted revenue and maintained guest satisfaction.
Education
High School Diploma - General Studies
Peoria High School
Peoria, AZSkills
- Financial management
- Leadership
- Problem solving
- Inventory control
- Communication and organization
- Customer service and adaptability
- Proficient in Microsoft Excel and Word
Timeline
General Manager
Booty’s Wings & Burgers
07.2023 - Current
Manager/Bartender
Booty’s Wings & Burgers
01.2014 - 07.2023
High School Diploma - General Studies
Peoria High School
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