Marina Hopkins
York,PA
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Versed in quickly and accurately answering questions, offering information and completing quick check-in or check-out services. Delivers dynamic service and fosters positive relationships with customers and coworkers. Skilled marketing professional operates well in fast-paced, demanding environments. Experienced at meeting tough deadlines and challenging objectives. Detailed professional with writing and marketing experience in private sectors.
Overview
6
6
years of professional experience
Work History
Retail Sales Associate
Ashley Furniture By Regency
York, PA
08.2024 - 10.2024
- Greeted customers and helped with product questions, selections, and purchases.
- Analyzed sales data to identify areas for improvement in sales and productivity.
- Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
Team Lead
York City School District
York, PA
04.2021 - 06.2023
- Maintained safe, clean and organized classroom environment.
- Taught students subject-specific material, learning strategies and social skills.
- Instructed students in standardized subjects as well as general learning strategies and skills for social development and character.
Sales Manager
Courtesy general services
York, PA
03.2019 - 02.2023
- Provided exceptional customer service through effective telephone communication and follow-ups.
- Balanced customer schedules, employee availability and maximum load levels while scheduling appointments.
- Performed sales consultations and educated clients on products and services.
- Achieved company growth and brand development through market expansion and sales.
Front Desk Associate
Candlewood Suites Hotel
York, PA
05.2022 - 01.2023
- Answered phones to respond to customer inquiries and transferred calls to appropriate staff members.
- Handled payment processing and provided customers with receipts and proper bills and change.
- Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
- Responded to customer complaints, collaboratively troubleshooting to devise solutions.
Marketing Coordinator
Bruni’s boutique
York, PA
02.2020 - 07.2022
- Developed brand marketing plan strategies to increase brand awareness.
- Created daily social media posts to build robust brand presence on Twitter, Facebook and Instagram.
- Wrote, proofed and edited content in accordance with established brand guidelines.
Education
High School Diploma -
William Penn Senior High School
York, PA05-2019
Some College (No Degree) - Communication Studies
Shippensburg University of Pennsylvania
Shippensburg, PASkills
- Quality Control
- Attention to Detail
- Problem-Solving
- Work Planning and Prioritization
- Teamwork and Collaboration
- Documentation and Reporting
- Verbal and Written Communication
- Production Monitoring
- Sales Strategy Familiarity
- Project Planning
- Expert in Microsoft
- Microsoft Office Suite
- Developing Presentations and Reports
- Marketing Strategies
Timeline
Retail Sales Associate
Ashley Furniture By Regency
08.2024 - 10.2024
Front Desk Associate
Candlewood Suites Hotel
05.2022 - 01.2023
Team Lead
York City School District
04.2021 - 06.2023
Marketing Coordinator
Bruni’s boutique
02.2020 - 07.2022
Sales Manager
Courtesy general services
03.2019 - 02.2023
High School Diploma -
William Penn Senior High School
Some College (No Degree) - Communication Studies
Shippensburg University of Pennsylvania
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