Summary
Overview
Work History
Education
Skills
Timeline
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Marina Jerabek

Phoenix,AZ

Summary

Developed exceptional customer service and communication skills in dynamic and fast-paced hospitality environment. Excel at managing guest interactions and ensuring seamless operations while maintaining welcoming atmosphere. Seeking to transition into new field where these transferable skills can contribute to team success and customer satisfaction.

Overview

4
4
years of professional experience

Work History

Server Bartender

Maple Bluff Country Club
05.2021 - Current

Serve food and beverages promptly with focused attention to customer needs.

  • Demonstrate strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Cultivated warm relationships with regular customers.
  • Go above and beyond to create a positive and fun environment for the members and make every day memorable

Expeditor

Buck & Honeys
12.2020 - 08.2024
  • Improved production planning with accurate forecasting of material availability.
  • Handled urgent requests from customers, working diligently to resolve issues quickly without compromising quality standards.
  • Trained new expeditors and food runners according to company policies and standards.
  • Improved delivery times by closely monitoring and prioritizing urgent orders.

Host

Blanco Fox Restaurant Concepts
10.2023 - 05.2024
  • Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Facilitated positive first impressions for guests through friendly greetings, professional attire, and genuine enthusiasm for their visit.

Education

Bachelor of Science - Health Science

Arizona State University
Tempe, AZ
05-2026

Skills

  • Strong work ethic
  • Task prioritization
  • Exceptional customer service
  • Problem-solving
  • Time management
  • Servant Leader
  • Relationship building

Timeline

Host

Blanco Fox Restaurant Concepts
10.2023 - 05.2024

Server Bartender

Maple Bluff Country Club
05.2021 - Current

Expeditor

Buck & Honeys
12.2020 - 08.2024

Bachelor of Science - Health Science

Arizona State University
Marina Jerabek