Marina Maravi Suarez

Worked with girls from the ages of 4-14 in organizing group activities and being in charge of large groups alone.

Provided some forms of counseling to some of these girls who had troubled home lives.

Supervised the girls and ensured their safety.

• Cultivated warm relationships with regular customers.
• Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
• Used slow periods to restock supplies, ice, trays, and delivery bags.
• Bussed and reset tables to keep dining room and work areas clean.
• Explained menu items and suggested appropriate options for food allergy concerns.
• Served food and beverages promptly with focused attention to customer needs.
• Answered customers' questions, recommended items, and recorded order information.
• Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
• Printed dining checks with total due, collected payment and offered receipts to complete transactions.