I’m a founder, strategist, and builder with over 20 years of experience helping businesses grow through smart, well-executed digital solutions. I’ve launched and scaled an agency, led complex web projects from concept to completion, and partnered with clients at every stage: from early discovery to hands-on execution. Whether I’m consulting on strategy, managing a remote team, or rolling up my sleeves to solve a problem, I bring clarity, consistency, and results to the table.
Overview
24
24
years of professional experience
Work History
President & Founder
Web Loft Designs / Web Loft Partners
03.2004 - Current
Company Overview: Web Loft Designs creates complete, highly customized solutions for businesses' online presence including ecommerce, business websites, engagement portals, and high-performing SEO. We serve businesses of all sizes and are known for user-focused design, clean architecture, and scalable backend systems.
Built a digital agency serving both direct clients (B2C) and partner agencies (B2B) across a wide range of industries.
Delivered over 1,000 custom websites, ecommerce platforms, portals, and CMS solutions, each focused on usability, SEO performance, and conversion.
Partnered with digital agencies nationwide to manage full project lifecycles - strategy, design, dev, QA, launch, maintenance - freeing them up to focus on sales and growth.
Maintained hands-on involvement in UX, technical planning, and stakeholder communication to ensure alignment and quality delivery.
VP of Technical Operations
Argus Realty Investors
11.2006 - 11.2007
Planned and executed integration of multiple platforms for contact management, sales processing, compliance, and marketing distribution.
Led implementation of a state-of-the-art SalesLogix system that reduced headcount needs, streamlined operations, and eliminated redundant tasks through automation.
Technical Operations Manager
Behringer Harvard
06.2003 - 10.2006
Managed all aspects of sales operations for a national real estate investment firm from early-stage growth through maturity.
Created and directed the infrastructure for CRM, marketing, compliance, reporting, automation, and training.
Marketing & Operations Manager
American Express Financial Advisors
01.2001 - 06.2003
Increased operational efficiency resulting in 70% sales growth.
Took client satisfaction from 72% to 95%, placing the team in the top 2% nationally.
Rolled out structured client outreach and improved database processes, boosting referrals and reducing admin costs.
Education
Master's-level Studies - Education and Linguistics
Kurgan State University
01.1991
Master's-level Certification - Speech Therapy and Pathology
Kurgan State University
01.1994
Skills
Analytical and critical thinker
Sales and marketing
Process improvement
Vendor sourcing and negotiations
Technology literacy
Cost control
Partnership development
Revenue growth
Change management
Consulting
Interests
I enjoy helping others and giving back to the community
Sharing travel tips, recommendations, and insights with fellow enthusiasts
Participating in cultural exchange programs and homestays
Reading
Hiking
Getting involved in local advocacy groups to promote positive change in the community
Music
I like looking at the stars and learning about constellations
Web Development and Design
Enjoy hobbies that combine physical activity with outdoor exploration
Animal Welfare Advocacy
Mindfulness Practices
Camping
Wine Tasting
Design and Build Websites
Timeline
VP of Technical Operations
Argus Realty Investors
11.2006 - 11.2007
President & Founder
Web Loft Designs / Web Loft Partners
03.2004 - Current
Technical Operations Manager
Behringer Harvard
06.2003 - 10.2006
Marketing & Operations Manager
American Express Financial Advisors
01.2001 - 06.2003
Master's-level Certification - Speech Therapy and Pathology
Kurgan State University
Master's-level Studies - Education and Linguistics