Marina Nuka
Leland,NC
Summary
Store Manager with expertise in inventory management, cash handling, and employee training. Demonstrated ability to enhance team performance and streamline operations, resulting in increased sales efficiency.
Overview
20
20
years of professional experience
Work History
Store Manager
Goodwill Inc
Wilmington, North Carolina
06.2018 - Current
- Streamlined donation processing and merchandise sorting for retail sales efficiency.
- Conducted regular staff meetings to communicate updates and set clear expectations.
- Maintained store cleanliness and organization to create a welcoming environment.
- Recruited, trained, and supervised new employees to enhance team performance.
- Executed daily store operations, including cash handling and opening/closing procedures.
- Developed weekly work schedules for optimal personnel management.
Sales Associate
Belk Department Store
Wilmington, North Carolina
12.2014 - 06.2018
- Enhanced shopping experiences by engaging customers through effective communication.
- Assisted customers in locating products, addressing inquiries, and providing product recommendations.
- Delivered exceptional customer service by greeting customers upon entry.
- Executed cashier responsibilities, including processing payments and issuing receipts.
Assistant Store Manager
Dollar General Store
Delco, North Carolina
01.2011 - 01.2014
- Oversaw inventory management and stock replenishment processes to maintain optimal supply levels.
- Managed daily store operations, including staff scheduling and customer service excellence.
- Trained new employees on company policies and customer service standards to enhance team performance.
- Ensured compliance with safety regulations and maintained cleanliness throughout the store.
- Handled cash management and reconciled daily financial transactions to ensure accuracy.
- Directed day-to-day store functions, focusing on inventory control and operational efficiency.
Sales Associate
Walmart
Wilmington, North Carolina
01.2006 - 01.2010
- Maintained organized merchandise displays and ensured optimal product stock levels.
- Assisted customers with inquiries, providing knowledgeable product recommendations.
- Accurately processed sales transactions utilizing point-of-sale system.
- Collaborated with team members to achieve daily sales targets and enhance customer service.
- Resolved customer complaints professionally, ensuring high satisfaction levels.
- Participated in training sessions to learn about new products and effective sales techniques.
Education
High School Diploma -
Waianae High School
Hawaii05-2004
Skills
- Inventory management and visual merchandising
- Cash handling and sales forecasting
- Employee training and supervision
- Customer relationship management
- Team collaboration
- Effective communication
- Pricing strategies
- Loss prevention
Timeline
Store Manager
Goodwill Inc
06.2018 - Current
Sales Associate
Belk Department Store
12.2014 - 06.2018
Assistant Store Manager
Dollar General Store
01.2011 - 01.2014
Sales Associate
Walmart
01.2006 - 01.2010
High School Diploma -
Waianae High School