Marina Ramos

Dinuba ,CA

Summary

Dynamic leader with proven expertise in customer service and team development honed at Burger King. Excelled in employee training, and enhancing team performance. Skilled in cash handling and fostering a safe, efficient workplace. Known for exceptional interpersonal skills and a customer-first approach, adept at resolving complaints and mentoring staff for peak performance.

Overview

years of professional experience

Work History

Shift Manager

Burger King

04.2022 - 01.2025

Managed staff operations and performance, assigned tasks, and delivered immediate training. Handling customer complaints, ensuring customers receive high quality products and services, and balancing the cash register.

Bakery Generalist

Ruiz Foods

01.2022 - 01.2023

Preparing and baking goods to customer service and maintaining a clean and efficient workspace

Education

Associate In Criminology - Criminal Justice

Reedley College

Reedley, CA

05.2022

Skills

Cash handling
Customer service focus
Employee training
Decision-making
Workplace safety
Accurate money handling
Staff motivation
Opening and closing procedures
Punctual and reliable
Handling customer complaints
Energetic and enthusiastic

Training and mentoring
Team development
Interpersonal skills
Inventory control
Schedule management
Flexible schedule
Tech-Savvy
Team building
Problem-solving
Customer service

Languages

Spanish

Professional Working

English

Native or Bilingual

Timeline