Summary
Overview
Work History
Education
Skills
Languages
Certification
Accomplishments
Timeline
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Marina Rezk

webster,Massachusetts

Summary

Experienced Pharmacy Technician with a strong track record at CVS Pharmacy, demonstrating expertise in drug safety, insurance reconciliation, and medication dispensing while excelling in communication, multitasking, and customer service. Proven ability to enhance pharmacy efficiency and patient care through staff training and vaccination administration, reflecting a commitment to health and customer satisfaction. Highly detail-oriented and recognized for productivity in inventory management and pharmaceutical calculations, ensuring seamless operations. Dedicated to maintaining accuracy, confidentiality, and compliance in handling prescriptions and patient information.

Overview

10
10
years of professional experience
4
4
Certification

Work History

Pharmacy Technician

CVS Pharmacy
Webster, Massachusetts
05.2019 - Current
  • Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.
  • Received written prescription or refill requests, verifying information for completeness and accuracy.
  • Received and verified daily incoming drug inventories, reported discrepancies and logged items into inventory system.
  • Assisted in training new employees on pharmacy procedures.
  • Prepared prescription transfers to other pharmacies.
  • Established or maintained medications and other patient profiles.
  • Mixed pharmaceutical preparations according to written prescriptions.
  • Entered patient and prescription information into pharmacy software systems with high attention to detail.
  • Answered telephones to respond to questions or requests.
  • Cleaned and maintained equipment or work areas according to prescribed methods.
  • Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
  • Refilled medications, offered insight into over-the-counter products and verified insurance benefits.
  • Created new customer profiles and updated demographics, allergies and new medications in pharmacy computer systems.
  • Managed filing of prescriptions, both electronically and manually.
  • Received payment from customers and processed credit card transactions when necessary.
  • Administered flu shots and other vaccinations as certified and in accordance with pharmacy regulations.
  • Operated cash registers to accept payments from customers.
  • Processed insurance claims and handled billing inquiries to ensure customer satisfaction.

Customer Service Cashier

Dunkin' Donuts
Dudley, MA
06.2016 - 05.2019
  • Counted Money in cash drawers at the beginning of shifts to ensure amounts were correct.
  • preparing food and drinks, providing customer service, and maintaining cleanliness
  • Take orders and collect payments at the front counter or drive-thru
  • Ensure food quality and quantity, Understand the menu and promotions, and Recommend menu items
  • Kept check-out areas clean, organized and well-stocked to maintain attractive store.
  • Answered phone calls to assist customers with questions and orders.

Education

Bachelor of Science - Biotechnology

Worcester State University
Worcester, MA
12-2025

High School Diploma -

Bartlett High School
Webster, MA
06-2019

Skills

  • Proper labeling
  • Drug safety
  • Drug utilization review
  • Billing support
  • Insurance reconciliation
  • Problem-solving skills
  • Updating medication histories
  • Communication
  • Multitasking
  • Vaccine Administration

Languages

English
Professional
Arabic
Professional

Certification

  • CPR certification
  • Vaccine administration certificate
  • The CommonWealth of Massachusetts Pharmacy Technician License
  • РТСВ / CPhT: National Certified Pharmacy Technician

Accomplishments

  • Student of the month High School
  • Award in the Superteam in the English Department

Timeline

Pharmacy Technician

CVS Pharmacy
05.2019 - Current

Customer Service Cashier

Dunkin' Donuts
06.2016 - 05.2019

Bachelor of Science - Biotechnology

Worcester State University

High School Diploma -

Bartlett High School

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Marina Rezk