Marina Vengoechea
Miami,FL
Summary
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Bilingual DSNAP Food Stamp Associate Spec
AUCTUS STRATEGIES LLC
11.2024 - 12.2024
- Bilingual proficiency in English and Spanish required
- Responsible for assisting individuals and families in applying for and maintaining benefits.
- Assist with processing DSNAP applications
- Assess the client's eligibility by reviewing their financial standing.
- Provide guidance on program policies with federal and state regulations.
Field Office Lead
WIN CANVASS LLC
06.2024 - 11.2024
- Contributed to a positive work environment by maintaining professional relationships with colleagues from diverse backgrounds.
- Coordinated meetings and events as needed while managing logistical details such as room setup or catering.
- Maintained accurate records for inventory control, reducing discrepancies in stock levels.
- Prepared detailed reports on field operations activities, facilitating informed decision-making by management personnel.
- Organizing canvassing routes,materials and schedules to optimize efficiency.
- Monitoring canvassing metrics, voter responses, and ensuring accurate data collection in voter databases.
Biological Scientist III
FLORIDA DEPARTMENT OF HEALTH
08.2021 - 03.2024
- Case Investigator. Interview infected individuals to gather information about their recent contacts.
- Identify and list individuals who may have been exposed to an infected person.
- Report to the appropriate government agencies regarding infected individuals.
- Use of specialized software and a sensitive database in compliance with HIPAA regulations to document cases and contacts.
- Ability to interact with people from diverse communities with empathy and clarity.
- Ability to prioritize tasks and handle multiple cases simultaneously
Health Center Volunteer
FLORIDA DEPARTMENT OF HEALTH
01.2021 - 06.2021
- Verification and registration of patient before they are vaccinated
- Educate the patient on the importance of vaccination
- Observe the patient before and after vaccination
- Help the patient with their mobility and transportation with wheelchairs if necessary
Supervisor
FIU- Faculty Club
08.2018 - 12.2020
- Provided ongoing training to address staff needs
- Identified and corrected performance and personal discrepancies to reduce possibles negative impacts to business operations
- Handled inventory of products and equipment maintenance
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Achieved significant improvements in operational efficiency, introducing and enforcing quality control measures.
- Led successful project completions under tight deadlines, coordinating effectively across multiple teams.
- Improved customer satisfaction with prompt and courteous resolution of inquiries and complaints.
- Streamlined inventory management processes, leading to more organized and efficient stock handling system.
- Frequently inspected production area to verify proper equipment operation.
- Assist with opening and closing duties, including cash reconciliation and ensuring secure transactions.
- Collaborate with the office management to ensure operational goals are met, including sales targets and customer service.
Catering Supervisor of VIP Events
ARAMARK
08.2008 - 08.2018
- Implemented creative presentation strategies that showcased the appealing visual aspects of our dishes while maintaining taste quality.
- Supervised catering staff at all functions, instructing employees to restock items quickly and to promote exemplary service to guests.
- Increased repeat business with excellent customer service, addressing client concerns promptly and professionally.
- Fostered strong relationships with clients through clear communication about their needs and expectations during the planning process.
- Maintained strict compliance with local health department regulations regarding food safety and sanitation practices.
- Maintained close working relationships with food and beverage director, head chef, and banquet manager.
- Ensured timely setup and breakdown of event spaces while adhering to all safety protocols.
- Oversaw financial aspects of catering operations including budgeting, cost control measures, invoicing, and expense tracking to maximize profitability.
Event Specialist
SAGE DINNING SERVICES at Private High Schol.
04.2002 - 04.2004
- Managed event logistics and operations.
- Elevated guest satisfaction by addressing concerns promptly and professionally during events.
- Planned large-scale events such as trade shows, conferences and meetings.
- Led onsite execution of events, overseeing setup, breakdown, troubleshooting any issues as they arose while maintaining composure under pressure for a professional outcome every time.
- Brainstormed and implemented creative event concepts and themes.
Education
Certificate - Medical Billing and Coding
Florida Technical College
Miami, FL02.2025
Certificate - Medical Assistant
Florida International University
Miami, FL12.2020
Bachelors - Textile Designer
Universidad Autonoma del Caribe
12.1991
Skills
- Networking
- Projects Management
- Company Policies
- Team leadership
- Active Listening
- Flexibility and adaptability
- Documentation and reporting
- Emotional intelligence
- Billing
- Food Terminology
- Knowledge of Quickbooks
- Multitasking Abilities
- Microsoft office
- Data entry
- Superior attention to detail
- Exceptional organization
- Invoice processing
- Accounts payable specialist
- Confidential document control
- Purchase orders
- Document coding and classification
Certification
- National Certified Insurance and Coding Specialist, NCICS, 02/28/25
- Healthcare Administration and Healthcare Assistant, FIU, 12/31/20
Timeline
Bilingual DSNAP Food Stamp Associate Spec
AUCTUS STRATEGIES LLC
11.2024 - 12.2024
Field Office Lead
WIN CANVASS LLC
06.2024 - 11.2024
Biological Scientist III
FLORIDA DEPARTMENT OF HEALTH
08.2021 - 03.2024
Health Center Volunteer
FLORIDA DEPARTMENT OF HEALTH
01.2021 - 06.2021
Supervisor
FIU- Faculty Club
08.2018 - 12.2020
Catering Supervisor of VIP Events
ARAMARK
08.2008 - 08.2018
Event Specialist
SAGE DINNING SERVICES at Private High Schol.
04.2002 - 04.2004
Certificate - Medical Assistant
Florida International University
Bachelors - Textile Designer
Universidad Autonoma del Caribe
Certificate - Medical Billing and Coding
Florida Technical College
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