Summary
Overview
Work History
Education
Skills
References
Timeline
Generic
Marina Villanueva

Marina Villanueva

San Antonio

Summary

Engaged Sales Associate, committed to providing outstanding customer service and maximizing sales. I'm focused on team support and customer relationship building. I'm a friendly individual poised to consistently help exceed performance standards and sales targets. Experienced in mentoring peers and maintaining comprehensive product knowledge to enhance customer satisfaction and help drive sales.

Overview

8
8
years of professional experience

Work History

Sales Associate

Spectrum
San Antonio
10.2023 - Current
  • Guided customers in product selection to ensure satisfaction and meet specific needs.
  • Delivered accurate product information and addressed customer inquiries to enhance their shopping experience.
  • Participated in training new associates on sales techniques and customer service skills.
  • Educated customers on product features and usage to facilitate informed purchasing decisions.

Customer Order Specialist

The Home Depot
San Antonio
03.2018 - 09.2023
  • Coordinated order fulfillment with warehouse staff, ensuring timely delivery to customers and enhancing customer satisfaction.
  • Obtained shipping dates and product availability from vendors, facilitating informed order processing and minimizing delays.
  • Maintained up-to-date knowledge of product offerings and promotions for effective support.
  • Liaised between management and associates to exchange information, supporting effective communication and directive implementation.

Education

Some College (No Degree) - Mortuary Science

San Antonio College
San Antonio, TX

Skills

  • Sales techniques
  • Product knowledge
  • Client relationship management
  • Order fulfillment
  • Time management
  • Multitasking strength
  • Training and mentoring
  • Adaptation strategies

References

  • Patty Martinez - Store Manager - (210) 589-8817
  • Destiny Mendoza - Assistant Store Manager - (210) 818-7897
  • Jeremy Vera - Assistant Store Manager - (210) 620-4411

Timeline

Sales Associate

Spectrum
10.2023 - Current

Customer Order Specialist

The Home Depot
03.2018 - 09.2023

Some College (No Degree) - Mortuary Science

San Antonio College
Marina Villanueva