Marina Wells
Arizona City,AZ
Summary
Experienced with inventory management, ensuring accurate stock levels and timely order processing. Utilizes forklift operation skills to optimize warehouse space and streamline logistics. Track record of maintaining safety standards and promoting effective teamwork.
Overview
2026
2026
years of professional experience
Work History
Shift Manager
Jack in the Box
- Trained and mentored new employees to maximize team performance.
- Cooperated with coworkers to improve customer experience and manage storefront.
- Exercised composure under pressure and in escalated customer service scenarios.
- Advised new employees on company procedures and policies to facilitate daily tasks and responsibilities.
- Provided ongoing coaching to team members in order to drive continuous improvement in their performance levels consistently over time.
- Contributed to increased sales revenue by motivating staff to achieve individual and team goals consistently.
- Implemented process improvements that streamlined daily operations, enhancing overall efficiency within the shift.
- Maintained compliance with health and safety regulations, ensuring safe working environment for all employees.
- Fostered culture of continuous improvement, encouraging staff to suggest and implement efficiency-enhancing measures.
- Enhanced team performance with motivational strategies, leading to more cohesive and productive workforce.
Scalehouse Operator
Gila River Sand And Gravel
03.2023 - Current
- Operated weigh scales and issued tickets when necessary.
- Complied with safety regulations to avoid potential injuries and support company goals.
- Collaborated with truck drivers and site personnel to resolve any weight discrepancies or issues promptly.
- Answered customer calls professionally and routed to appropriate person.
- Maintained accurate records of all transactions, ensuring compliance with company policies and regulations.
- Demonstrated excellent communication skills when coordinating with transportation companies regarding scheduling and load information updates.
- Used Software to track products as they arrived at and departed from facility.
- Dispatched orders to drivers for efficiency.
- Reduced downtime during peak periods by effectively managing queue lines for incoming trucks awaiting weigh-in services.
- Implemented new software systems for improved data entry accuracy, resulting in more efficient record-keeping processes.
- Continually sought opportunities for professional development, attending industry conferences and workshops to stay informed about best practices in scale house operations.
- Cleaned work areas of excess supplies, cardboard and rejected materials throughout each shift.
Package Handler
FedEx
08.2023 - 05.2025
- Followed safety regulations to maintain safe work environment.
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
- Reduced damage rates for packages through careful handling and adherence to safety protocols.
- Assembled, sealed, and loaded packages into correct trucks.
- Proved successful working within tight deadlines and a fast-paced environment.
- Used hand-held scanners and physical logs to accurately track item movements.
- Removed jams and unblocked conveyor system to maintain flow of goods.
- Followed verbal and written instructions to properly move and ship products.
- Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
- Communicated with supervisors about delays or other issues with shipments.
- Boosted team performance with consistent punctuality, maintaining a strong attendance record throughout employment tenure.
Shift Manager
McDonald's
08.2023 - 07.2024
- Kept employees operating productively and working on task to meet business and customer needs.
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Worked closely with team members to schedule breaks and shifts to meet state regulations.
- Achieved consistent customer satisfaction by addressing concerns promptly and professionally.
- Adhered to company standards and compliance requirements for operations and cleanliness of areas.
- Ensured strict adherence to safety guidelines, reducing workplace accidents and incidents significantly over time.
- Conducted regular staff meetings to communicate targets and operational updates, keeping team well-informed and aligned.
- Addressed and resolved staffing issues promptly, minimizing disruptions to shift operations and maintaining service standards.
- Negotiated with suppliers for better pricing, directly impacting profitability by reducing operational costs.
- Led by example, demonstrating strong work ethic and commitment to excellence, inspiring staff to achieve their best.
- Monitored and analyzed sales data to identify trends and adjust strategies accordingly, staying ahead of market demands.
- Reviewed documentation such as invoices and shipping paperwork for accuracy and compliance.
Shift Manager
Popeyes
06.2021 - 07.2024
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
- Promoted a positive work environment through open communication and constructive feedback.
- Coached crew members to optimize performance and motivate toward more efficient work.
- Excelled in every store position and regularly backed up front-line staff.
- Collaborated with other Shift Managers to maintain consistency in policies enforcement across all shifts, fostering a cohesive workplace culture.
- Monitored inventory levels closely, maintaining optimal stock availability while minimizing waste and costs.
- Handled emergency situations with a calm demeanor, ensuring the safety of both customers and employees during critical incidents.
- Tracked receipts, employee hours, and inventory movements.
- Maximized profitability by monitoring labor costs closely, optimizing staff deployment based on expected customer traffic patterns.
- Played an essential role in achieving store goals through strategic planning alongside upper management during regular meetings.
- Conducted regular evaluations of employee performance, identifying areas for improvement and offering targeted guidance for skill development.
Education
Bachelors of Justice Studies - Criminal Justice
Southern New Hampshire University
Hooksett, NH05.2026
Associate of Science - Psychology
Southern New Hampshire University
Hooksett, NH04.2025
High School Diploma -
Vista Grande High School
Casa Grande, AZ05.2022
Skills
- Cash handling
- Decision-making
- Customer service focus
- Employee training
- Workplace safety
- Inventory controls
Timeline
Package Handler
FedEx
08.2023 - 05.2025
Shift Manager
McDonald's
08.2023 - 07.2024
Scalehouse Operator
Gila River Sand And Gravel
03.2023 - Current
Shift Manager
Popeyes
06.2021 - 07.2024
Shift Manager
Jack in the Box
Bachelors of Justice Studies - Criminal Justice
Southern New Hampshire University
Associate of Science - Psychology
Southern New Hampshire University
High School Diploma -
Vista Grande High School