Marina Yazejian
Woodbridge,VA
Summary
Dedicated retail professional with strong cash handling accuracy and customer service skills. Committed to maintaining cleanliness and organization to enhance the customer experience.
Detail-oriented retail associate with experience in customer assistance and effective cash management. Known for building positive relationships and committed to delivering high standards of cleanliness and organization in fast-paced environments.
Overview
3
3
years of professional experience
Work History
Retail Worker
The UPS Store Inc.
Woodbridge, VA
11.2025 - Current
- Assisted customers with shipping inquiries and service options.
- Operated point-of-sale system for transactions and inventory management.
- Maintained cleanliness and organization of retail space for optimal customer experience.
- Processed shipments, ensuring accurate labeling and packaging standards were met.
- Performed cash, card, and check transactions to complete customer purchases.
Pharmacy Technician
CVS Pharmacy
Woodbridge, VA
04.2024 - 10.2024
- Processed prescriptions accurately using pharmacy management software.
- Assisted pharmacists in medication preparation and dispensing tasks.
- Educated patients on proper medication usage and potential side effects.
- Maintained inventory levels, ensuring timely restocking of medications.
- Performed routine quality checks on pharmaceutical products for safety compliance.
- Collaborated with healthcare professionals to resolve patient inquiries effectively.
- Supported insurance claim processing and resolved billing discrepancies promptly.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Implemented best practices for maintaining cleanliness and organization in pharmacy area.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Counted and labeled prescriptions with correct item and quantity.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
- Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
- Entered and processed patients' prescriptions into internal system.
- Provided exceptional customer service, fostering positive relationships with both new and returning patients at the pharmacy counter.
Sales Associate
The UPS Store Inc.
Woodbridge, VA
07.2023 - 12.2023
- Assisted customers with packaging and shipping needs, ensuring optimal service delivery.
- Operated mailing and shipping systems to process outgoing packages efficiently.
- Maintained inventory levels and organized stock for quick access and replenishment.
- Provided product recommendations based on customer inquiries, enhancing satisfaction rates.
- Collaborated with team members to streamline operational processes and improve workflow efficiency.
- Handled cash transactions accurately while adhering to company policies and procedures.
- Conducted regular quality checks on materials to ensure compliance with service standards.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Education
Law
Northern Virginia Community College
Woodbridge, VA12-2026
Skills
- Customer service
- Patience and empathy
- Customer assistance
- Reliability and punctuality
- Store cleaning
- Cash handling accuracy
- Store maintenance
- Relationship building
- Professional appearance
- Display maintenance
- Payment processing
- Shipment receiving
- Product knowledge expertise
- Order processing
- Problem-solving
- Time management
- Workplace safety compliance
- Front-end organization
Languages
English
Timeline
Retail Worker
The UPS Store Inc.
11.2025 - Current
Pharmacy Technician
CVS Pharmacy
04.2024 - 10.2024
Sales Associate
The UPS Store Inc.
07.2023 - 12.2023
Law
Northern Virginia Community College