Marinda Louanesamay
Bartender
Modesto,CA
Summary
Talented Server bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards. Motivated Bartender engaging personality and flexible approach. Upbeat, friendly, and anticipating customer needs to facilitate enjoyable dining experiences. Outgoing Bartender with experience working both FOH and BOH. Focused and hardworking team member knowledgeable in food safety and sanitation guidelines. Commended for having solid attendance record and delivering exceptional customer service.
Overview
7
7
years of professional experience
Work History
Bartender/Cocktail Server
Cool Hand Luke's Steakhouse And Saloon
Modesto, CA
11.2018 - Current
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Replenished food items, paper products and canned goods to keep pantry well-stocked during busy periods.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Checked identification for minimum age for sale of alcoholic beverages.
- Increased sales significantly by upselling higher-end products to customers.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Kept register accurate through correct billing, payment processing and cash management practices.
- Bussed and reset tables to keep dining room and work areas clean.
- Applied comprehensive knowledge of wine, cider and beer to increase daily beverage sales.
- Noted special patron requests and followed up with kitchen to confirm delivery.
- Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
- Printed dining checks with total due, collected payment and offered receipts to complete transactions.
- Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
- Checked guests' identification before serving alcoholic beverages.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Mixed both standard and specialized drink orders using liquor, bitters, sugars and fruits.
Bartender
Hoki Sushi
Modesto, CA
06.2020 - 12.2020
- Developed new signature cocktails to support bar marketing brand and increase profits.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Designed special drink and cocktail offerings on monthly basis as part of seasonal offerings.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
Bartender/Cocktail Server
Oldtown Tequila Factory
San Diego, CA
03.2015 - 06.2016
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Replenished food items, paper products and canned goods to keep pantry well-stocked during busy periods.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Checked identification for minimum age for sale of alcoholic beverages.
Server
Pho 7
Modesto, CA
01.2001 - 12.2002
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Replenished food items, paper products and canned goods to keep pantry well-stocked during busy periods.
- Cultivated warm relationships with regular customers.
Education
No Degree - Communication
Los Angeles City College
Los Angeles, CASkills
Guest seating arrangements
Food and beverage pairings
Sales expertise
Wine service
Daily specials memorization
Hospitality service expertise
High-volume dining
Food sales and promotion
Timeline
Bartender
Hoki Sushi
06.2020 - 12.2020
Bartender/Cocktail Server
Cool Hand Luke's Steakhouse And Saloon
11.2018 - Current
Bartender/Cocktail Server
Oldtown Tequila Factory
03.2015 - 06.2016
Server
Pho 7
01.2001 - 12.2002
No Degree - Communication
Los Angeles City College