Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
13
13
years of professional experience
Work History
Behavioral Therapist
Emerald Behavioral Services
Sherman Oaks, CA
01.2024 - Current
Implemented behavioral intervention plans created by clinical supervisors.
Maintained detailed documentation of client progress, communicating updates regularly to supervisory staff.
Trained parents and caregivers in behavior management strategies, empowering them to support their child's growth at home effectively.
Motivated clients to reach treatment goals and supported each through difficult situations and transitions.
Established strong rapport with clients, fostering trust and engagement in therapy sessions.
Adhered to ethical and legal standards for confidentiality, protecting clients' privacy.
Accounting Manager
Mega Freight Logistics
Sun Valley
07.2019 - Current
Checked payroll, vendor payments, commissions and other accounting disbursements for accuracy and compliance.
Contacted customers to immediately find resolutions for escalated issues.
Maintained clean and organized files by keeping accounts payable records up-to-date.
Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements.
Analyzed financial discrepancies and provided solutions for accurate financial records.
Trained new employees on accounting principles and company procedures.
Business Concierge
Coldwell Banker Hallmark Realty
Glendale, CA
09.2016 - 10.2017
Offered friendly and efficient service to customers, handled challenging situations with ease.
Addressed customer inquiries with timely and professional responses via phone, email and in-person interactions.
Remedied issues quickly and effectively through active listening, conflict resolution, and dynamic communication skills.
Created and launched campaigns across digital and traditional channels to drive sales.
Continually maintained and improved company's reputation and positive image in markets served.
Executive Assistant
JohnHart Real Estate
Burbank, CA
07.2013 - 01.2016
Screened calls and emails and responded accordingly to support executive correspondence.
Answered high volume of phone calls and email inquiries.
Used advanced software to prepare documents, reports, and presentations.
Created and managed office systems to efficiently deal with documentation.
Worked with senior management to initiate new projects and assist in various processes.
Inputted listings onto the MLS.
Assisted with writing various contracts using ZipForms.