Summary
Overview
Work History
Education
Skills
Languages
Timeline

Marinilda Miskalo

Orlando,FL

Summary

Actively seeking a customer service position where can optimize problem-solving and organizational skills to contribute to increased customer satisfaction. Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature. Punctual and honest cashier with solid background in internal environments. Satisfies customers with exceptional service. Uses slow periods effectively to stay on top of daily chores while pursuing opportunities to help team improve service and reduce waste.

Overview

13
13
years of professional experience

Work History

Independent Consultant

Arbonne International LLC
07.2014 - Current
  • Served customers with knowledgeable, friendly support at every stage of their nutritional education program
  • Promoted awareness of health and wellness research through social media
  • Performed biometric assessment of new customers entering nutritional program
  • Assisted participants in developing health goals and behavior changes

Front End Associate

Whole Foods Market
03.2020 - 05.2022
  • Greeted customers upon their entry into store and helped them with any questions and concerns
  • Operated checkout lane and associated retail equipment, including scale, barcode scanner, belt, and cash register
  • Performed all checkout procedures quickly and accurately each time, while also promoting store credit card to customers
  • Assisted sales floor staff with stocking shelves, keeping front lanes tidy, and assisting guests when needed
  • Cash and other types of sales transactions
  • Provided customers with up-to-date information about products and promotional offerings
  • Responded to customer complaints in professional and effective way.

Volunteer

Parish St. Anthony
09.2010 - 07.2019
  • Assisted with special events and programs.
  • Maintained clean, neat, and operational facilities to serve program needs.
  • Supported engaging, fun, and smooth-running events by helping with organization and planning.
  • Communicated with staff members to stay informed about volunteer opportunities and events.
  • Coordinated and managed volunteer activities for community service projects.
  • Completed daily domestic tasks in shelters and group homes to assist people in need.
  • Used strong interpersonal communication skills to convey information to others.

Volunteer

Parish St. Anthony In Everett
09.2010 - 07.2019

_Homeless Shelter Volunteer

-Volunteered as St. Anthony Parish to many participants. Offered mentoring, comfort and care.

-Prepared and display goods for distributions

-Organized and escort guests receiving food

Park Services Attendant

02.2023 - Current

Universal Studios Orlando (Volcano Bay)

  • Built and established positive relationships with patrons, team members and supervisors.
  • Maintained good knowledge of park amenities and rules to enthusiastically market facility and services
  • Directed guests through parking lots, safe pathways, entrances and exits to prioritize guest safety

Education

High School Diploma -

Miguel Dias College of Education, Parana - Brazil
12.1986

- Certificate Degree in Elementary/Secondary School Teacher.

Technical Business Program -

Miguel Dias College of Education, Brasil BR
1980

Skills

  • Communication skills
  • Capable to work well under pressure
  • Problem-solving
  • Organization and planning skills
  • Ability to work well with others
  • Dependability

Languages

Portuguese
Full Professional

Timeline

Park Services Attendant -
02.2023 - Current
Front End Associate - Whole Foods Market
03.2020 - 05.2022
Independent Consultant - Arbonne International LLC
07.2014 - Current
Volunteer - Parish St. Anthony
09.2010 - 07.2019
Volunteer - Parish St. Anthony In Everett
09.2010 - 07.2019
Miguel Dias College of Education - High School Diploma,
Miguel Dias College of Education - Technical Business Program,
Marinilda Miskalo