Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

TONI BROADWELL

Rio Rancho

Summary

Detail-oriented professional with a Bachelor of Science degree, specializing in healthcare, education management, and customer service. Expertise in recordkeeping, client relations, and team leadership. Pursuing medical coding certification to leverage healthcare knowledge and problem-solving skills in a hospital environment. Proven ability to master new systems and contribute effectively in team settings.

Overview

25
25
years of professional experience

Work History

Independent Consultant

Rodan + Fields
Albuquerque
11.2014 - Current
  • Established and nurtured customer relationships through proactive follow-ups and order assistance.
  • Led a team of over 20 women in driving sales growth and achieving business objectives.
  • Organized and managed public events to enhance business visibility.
  • Developed budgets and coordinated public events to effectively market products.

Account Manager

ESS Education Staffing Services
Belen
10.2023 - 05.2025
  • Conducted on-site visits and meetings with Belen Consolidated School District.
  • Served as primary contact for each school and ESS management regarding contract operations.
  • Managed and directed all activities within Belen Consolidated Schools, focusing on staffing and client retention.
  • Motivated staff through hiring, disciplinary actions, and recognition initiatives.
  • Delivered presentations to the school board of education to report on progress.
  • Trained and supervised substitute teachers to ensure classroom continuity.
  • Developed recruiting strategies, including job fairs, to enhance staffing efforts.
  • Provided exceptional customer service by resolving issues professionally.

Educational Assistant

Alice King Community School
Albuquerque
07.2021 - 06.2023
  • Supported classroom organization, planning, and preparation for daily activities.
  • Collaborated with teacher to aid in instructional delivery.
  • Provided academic and behavioral support to students requiring additional assistance.
  • Supervised classroom management for large and small groups indoors and outdoors.
  • Executed clerical duties as assigned by teacher.
  • Substituted in various classrooms and school areas as needed.

Volunteer Work

Petroglyph Elementary School
Albuquerque
08.2015 - 05.2021
  • Volunteered regularly at Petroglyph Elementary, supporting children from pre-K to 5th grade.
  • Assisted teachers with individualized instruction and group activities in classroom settings.
  • Managed workroom tasks including photocopying, cutting, and stapling materials.
  • Organized classrooms and prepared bulletin boards for engaging learning environments.

Apprentice in Speech Therapy

Positive Outcomes, Inc
Socorro
09.2007 - 06.2009
  • Facilitated one-on-one and group sessions with children from kindergarten through fifth grade.
  • Conducted speech-language screenings to assess communication skills.
  • Implemented documented intervention plans and protocols effectively.
  • Developed daily written plans aligned with student goals and intervention strategies.
  • Assisted Speech-Language Pathologist in client treatment and assessment activities.
  • Reported performance data to teachers, families, and other professionals.
  • Managed caseload exceeding 30 clients per school year, ensuring comprehensive care.

Certified Pharmacy Technician

Prime Therapeutics
Dallas/Ft. Worth
01.2005 - 01.2006
  • Established and updated patient profiles by accurately entering medication lists and health history.
  • Processed prescription orders using pharmacy software, ensuring accuracy and efficiency.
  • Collaborated with healthcare providers to clarify prescriptions and resolve discrepancies.
  • Supported insurance verification processes by promptly gathering necessary patient information.
  • Performed administrative duties including filing, data entry, and answering phones.

Certified Pharmacy Technician

Caremark
Dallas Ft. Worth
10.2003 - 01.2005
  • Established and maintained patient profiles by entering lists of medication, health history, etc.
  • Contributed to the efficient workflow in the pharmacy by maintaining a high productivity level and error-free work when entering prescriptions to be sent to the Pharmacist to be verified.

Pharmacy Technician

Osco Pharmacy
Glendale
08.2000 - 05.2003
  • Assisted pharmacists by locating, labeling, and packing medications for review prior to dispensing.
  • Processed and filled medication orders accurately for customer prescriptions.
  • Operated pharmacy software for prescription management and patient records.
  • Created and updated customer profiles in the computer system for accurate record-keeping.
  • Resolved customer inquiries and concerns regarding medications and services.
  • Collaborated with healthcare providers to promptly address prescription issues.
  • Maintained organized inventory by stocking medications as needed.
  • Checked expiration dates on medications to ensure only unexpired products were dispensed.

Education

BACHELOR OF SCIENCE - SPEECH LANGUAGE PATHOLOGY AND AUDIOLOGY

UNIVERSITY OF TEXAS AT DALLAS
RICHARDSON, TX
08.2007

Skills

  • Communication skills
  • Attention to detail
  • Computer proficiency
  • Organizational skills
  • Team collaboration
  • Problem-solving
  • Work ethic
  • Confidence
  • Punctuality
  • Willingness to learn
  • Empathy
  • Assertiveness
  • Leadership

References

Available Upon Request

Timeline

Account Manager

ESS Education Staffing Services
10.2023 - 05.2025

Educational Assistant

Alice King Community School
07.2021 - 06.2023

Volunteer Work

Petroglyph Elementary School
08.2015 - 05.2021

Independent Consultant

Rodan + Fields
11.2014 - Current

Apprentice in Speech Therapy

Positive Outcomes, Inc
09.2007 - 06.2009

Certified Pharmacy Technician

Prime Therapeutics
01.2005 - 01.2006

Certified Pharmacy Technician

Caremark
10.2003 - 01.2005

Pharmacy Technician

Osco Pharmacy
08.2000 - 05.2003

BACHELOR OF SCIENCE - SPEECH LANGUAGE PATHOLOGY AND AUDIOLOGY

UNIVERSITY OF TEXAS AT DALLAS

Similar Profiles

CREATE PROFILE