Marino Rowland

• Processed customer orders accurately, ensuring timely fulfillment and delivery.
• Collaborated with team members to streamline order picking and packing procedures.
• Resolved customer inquiries related to product availability and order status promptly.
• Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
• Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.

Millworks Department

• Maintained cleanliness and organization of sales floor to enhance customer experience.
• Assisted customers in locating products and providing information on features and benefits.
• Build quotes for the customers or contractors for specific products. (Custom Doors or Windows)
• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Engaged with customers to build rapport and loyalty.