Summary
Skills
Work History
Education
Languages
Generic
Mario Gastón Cortés

Mario Gastón Cortés

Mendoza,Godoy Cruz

Summary

Dynamic and dedicated professional with extensive experience in hospitality, notably at the Orlando World Center Marriott. Proven ability to enhance guest satisfaction through exceptional customer service and effective teamwork. Skilled in maintaining high cleanliness standards and adapting quickly to fast-paced environments, ensuring operational excellence and reliability.

Skills

  • Fast Learning
  • Adaptability
  • Teamwork
  • Communication
  • Customer Service
  • Problem-Solving
  • Empathy
  • Resilience
  • Respect
  • Reliability
  • Data analysis
  • Project management
  • Customer service
  • Team collaboration

Work History

Orlando World Center Marriott

Orlando, FL

Laundry Attendant
Two years of service

  • Operated industrial laundry equipment, ensuring high standards of cleanliness.
  • Managed sorting, washing, drying, folding, and distribution of linens.
  • Maintained safety procedures and equipment care.

Hilton Orlando Lake Buena Vista

Disney Springs, FL
2015 - 2017

Floor Attendant

  • Performed floor and public area maintenance.
  • Ensured clean, hygienic, and welcoming environments for guests.
  • Collaborated with housekeeping and guest services teams.

Embassy Suites by Hilton

Orlando, FL
2010 - 2015

Breakfast Attendant

  • Prepared and organized breakfast stations.
  • Provided attentive customer service to guests.
  • Maintained food safety and hygiene standards.

Hyatt Regency Grand Cypress Resort

Orlando, FL
03.2005 - 12.2008

Restaurant & Floor Maintenance

  • Cleaned and maintained restaurant dining areas and floors.
  • Supported service staff to ensure efficient operation.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.

The Palms Resort

7900 Mystic Dunes Ln, Kissimmee, FL 34747
12.1999 - 04.2004

Guest Services & Pool Area Operations

  • Pressure washer; guest runner; pool attendant; kitchen assistant in pool area.
  • Promoted to Supervisor and Inspector for Club House operations.
  • Ensured guest satisfaction and high-quality facility maintenance.

YPF

Godoy Cruz, Argentina
02.1996 - 03.1997

Beach Attendant

  • Worked effectively in fast-paced environments.
  • Proven ability to learn quickly and adapt to new situations.
  • Paid attention to detail while completing assignments.

Education

High School Diploma -

DR. AMÉRICO CALÍ
Dr. Salvador Civit, M5501 Mendoza, Argentina
12-1994

Languages

English
Full Professional
Portuguese
Professional Working