Mario Acevedo
Sayreville,NJ
Summary
Highly-motivated fashion student with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively with a wide knowledge regarding the brand along with deep passion and enthusiasm over it.
Overview
5
5
years of professional experience
Work History
Customer Service Representative
Mancini's
East Brunswick, NJ
07.2019 - Current
- Marketed products and services during calls.
- Collected payments via phone and in person.
- Developed strong customer relationships to encourage repeat business.
- Answered customer inquiries via phone and chat.
- Collaborated with sales team members to stay current on inventory levels and resolve item issues.
- Handled both in-person and telephone orders to boost sales.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
- Increased customer satisfaction ratings by effectively answering questions, suggesting effective solutions, and resolving issues quickly.
- Film and direct parts of their social media content.
Education
Associate of Applied Science - Fashion Merchandising & Retail Management
Middlesex County College
Edison, NJ05-2026
Skills
- Bilingual
- Effective multitasking under pressure
- Exceptional customer service
- Adaptable problem solver
- Teamwork and collaboration
- Resilient in dynamic environments
Languages
Spanish
Native/ Bilingual
References
Francesco Mancini owner of Mancini's
917-797-7012
Vitangelo Mancini co-owner of Mancini's
347-742-3788
Timeline
Customer Service Representative
Mancini's
07.2019 - Current
Associate of Applied Science - Fashion Merchandising & Retail Management
Middlesex County College
Similar Profiles
Nicholas CroninNicholas Cronin
Sales Associate Specialist at Mancini's SleepworldSales Associate Specialist at Mancini's Sleepworld
Hannah LachapelleHannah Lachapelle
Customer Service Representative at Mancini's Italia BakeryCustomer Service Representative at Mancini's Italia Bakery
Bryce JacobBryce Jacob
Sales Specialist at Mancini's SleepworldSales Specialist at Mancini's Sleepworld
Heaven CairoHeaven Cairo
Assistant Manager at Dicks Sporting GoodsAssistant Manager at Dicks Sporting Goods
Mary CluneMary Clune
HR Coordinator (Part-Time) at Mental Health Association of Monmouth CountyHR Coordinator (Part-Time) at Mental Health Association of Monmouth County