Mario Castillo
Altoona,PA
Summary
Diligent worker, who is self motivated to achieving outstanding results. Constantly making adjustments to further my sales experience to the highest degree. Ready to help team achieve company goals. If I am unaware of the answer, I will make it a life mission to find that answer.
Overview
2
2
years of professional experience
Work History
Telephone Care Agent
Ameren Missouri
04.2022 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Took phone calls to find a resolutions for all consumers.
- Worked effectively in fast-paced environments.
Telephone Care Agent
DIRECTV
05.2021 - 04.2022
- Obtained updated contact information from all subjects and verified data for accuracy.
- Delivered information from script regarding surveys for on-demand products.
- Excellent communication skills.
Education
Bachelor of Science - Business Administration
Penn State Univeristy
Altoona, PA12.2023
Associate of Science - Business Administration
Sussex County Community College
Newtown05.2021
Skills
- Effective Verbal Communication
- 2 years of sales experience
- Professional Phone Skills
- Customer Support
- Team Leadership
- Team Support
Timeline
Telephone Care Agent
Ameren Missouri
04.2022 - Current
Telephone Care Agent
DIRECTV
05.2021 - 04.2022
Bachelor of Science - Business Administration
Penn State Univeristy
Associate of Science - Business Administration
Sussex County Community College
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