Results driven with professional leadership experience in field tech installs, customer service, sales and support, along with skills in logistics, shipping, and retail management. Bilingual in Spanish and English.
Overview
9
9
years of professional experience
Work History
Field Service Technician
APC Tech
Riverside, California
12.2022 - Current
Installed ADT alarm systems and Google home cameras, ensuring optimal functionality and security for customers.
Educated customers on alarm systems, enhancing their understanding and facilitating informed sales decisions.
UPS Management
UPS
Compton, California
10.2023 - 11.2025
Prioritized and organized tasks to efficiently accomplish service goals.
Maintained updated knowledge through continuing education and advanced training.
Utilized various software and tools to streamline processes and optimize performance.
Assistant Store Manager
Martin Auto Color
Inglewood, California
09.2017 - 11.2021
Coordinated inventory management, including stock ordering and loss prevention strategies.
Oversaw daily cash handling procedures, reconciling discrepancies as necessary.
Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.