Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Proactive manager with demonstrated leadership abilities, strategic planning expertise and problem-solving acumen. Assists senior managers with accomplishing demanding targets by encouraging staff and coordinating resources. Methodical and well-organized in optimizing coverage to meet operational demands. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Hi, I’m
MARIO COTTO
MACHINE OPERATOR
Allentown,PA
Summary
Overview
23
years of professional experience
1
Language
Work History
Dollar TreeOxford, PA
Assistant Manager
11.2022 - 02.2023
Job overview
- Created employee schedules to align coverage with forecasted demands.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
- Mentored team members to enhance professional development and accountability in workplace.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Made hiring recommendations to increase company's productivity and profitability with quality workers.
- Monitored security to protect employees, customers and property.
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
AMTAvondale, PA
Machinist
01.2000 - 11.2019
Job overview
- Studied daily work instruction, sketches, drawings, blueprints, and manuals to determine dimensions and tolerances accurately.
- Monitored equipment to detect and report malfunctions and prevent accidents.
- Used CNC and manual equipment to perform both initial and final machining.
- Calibrated machines to maintain required productivity levels and adherence to quality standards.
- Manually set up machinery, lathes, and grinders.
- Completed projects on time and under budget and maintained equipment and tools.
- Worked with team members to improve production processes and procedures.
- Adjusted machines to increase productivity for runs.
- Read and interpreted blueprints, technical drawings and schematics to determine parts dimensions.
- Operated drill presses, lathes and milling machines to produce required parts.
- Lubricated parts and performed minor and preventive maintenance to improve machine function and increase lifespan.
- Inspected completed parts to verify compliance with specifications and quality standards.
- Adjusted machine settings to reduce waste and improve efficiency.
- Utilized micrometers and calipers to measure and verify precise tolerances.
- Supported recordkeeping by logging daily production, scrap rate and machine maintenance data.
- Reduced error and non-conformances with by utilising fixtures and cutting tools on CNC machines.
- Trained and mentored new and existing machinists on proper machining techniques.
- Developed jigs, fixtures and tooling to meet production requirements.
- Studied sample parts, blueprints or engineering information to determine methods or sequences of operations needed to fabricate products.
- Adapted quickly to new and changing technologies in machining field.
- Measured, examined or tested completed units to check for defects and verify conformance to specifications using precision instruments such as micrometers.
- Operated CNC and manual lathes, mills and drill presses to produce precision machined components.
- Used various precision measuring instruments to check workpiece accuracy.
- Devised and implemented process improvements to enhance production.
- Established machining parameters and test runs for new parts and components.
- Calibrated and aligned machine components for proper functioning.
- Collaborated with engineers and other machinists to develop optimal machining processes.
- Recommended adjustments to production processes to optimize product quality.
Education
Carribean UniversityBayamon Puerto Rico
No Degree from Accounting And Computer Science
05.2001
University Overview
Skills
Financial Management
Availability
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Timeline
Assistant Manager
Dollar Tree
11.2022 - 02.2023
Carribean University
No Degree from Accounting And Computer Science
05.2001
Machinist
AMT
01.2000 - 11.2019
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