Mario Davis
Mesa,AZ
Summary
Dynamic Shift Manager at Del Taco with a proven track record in staff development and operational oversight. Expert in financial transactions management and enhancing customer satisfaction. Successfully trained new employees, optimizing team performance and ensuring adherence to safety protocols. Recognized for effective decision-making during high-volume shifts, driving efficiency and service excellence.
Overview
2
2
years of professional experience
Work History
Shift Manager
Del Taco
2024.01 - Current
- Learned safety protocols and maintained cleanliness in work environment.
- Assisted in training new staff on operational procedures and customer service standards.
- Supported team during high-volume shifts by ensuring timely service delivery.
- Monitored inventory levels and reported discrepancies to management for resolution.
- Collaborated with team members to optimize workflow efficiency during peak hours.
- Provided feedback to management regarding staff performance and operational improvements.
- Engaged with customers to enhance satisfaction and address inquiries effectively.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Trained and mentored new employees to maximize team performance.
Education
GED -
Mesa Public School Adult Education
Mesa, AZSkills
- Financial transactions management
- Effective decision-making
- Customer service orientation
- Staff development and engagement
- Operational procedures oversight
Timeline
Shift Manager
Del Taco
2024.01 - Current
GED -
Mesa Public School Adult Education