Mario Franky Ontiveros
Las Vegas
Summary
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
6
6
years of professional experience
Work History
Front Office Manager
Win with Dom
06.2023 - 12.2024
- Set up appointments for customer vehicle maintenance
- Sell parts for service or performance
- Respond to customer e-mails, messages, & phone calls
- Communicate with dealers & vendors
- Ensure a proper work schedule for the techs to follow
- Diagnose customer concerns or issues with their vehicles
Mover/Driver
Top Notch Moving
08.2022 - 06.2023
- Physically lift over 100lbs without help
- Move, pack, and disassemble customer furniture
- Clean up the work area
- Assemble & organize customer furniture to their liking
- Properly tie down furniture into moving truck for safe transport
Service Advisor
Kaiju Motorsports
12.2021 - 07.2022
- Assist customers with diagnostics over messages, phone, or e-mail
- Set up appointments for vehicle maintenance
- Work with the technicians to ensure a stable & fair work flow
- Sell parts for service or performance
Security Officer
New York New York Hotel and Casino
08.2018 - 12.2021
- De-escalate various situations with guests & tourists
- Stay composed and calm during any emergency situation
- Have fantastic customer service skills
- Be patient & mindful of guests
Education
Automotive -
College of Southern Nevada
Las Vegas, NV12.2013
High School Diploma - undefined
Eldorado High School
Las Vegas, NV06.2011
Skills
- Customer service
- Bilingual
- Strong leadership
- Sales and marketing
- Documentation and control
- Reception operations
- Office correspondence
- Workflow planning
Timeline
Front Office Manager
Win with Dom
06.2023 - 12.2024
Mover/Driver
Top Notch Moving
08.2022 - 06.2023
Service Advisor
Kaiju Motorsports
12.2021 - 07.2022
Security Officer
New York New York Hotel and Casino
08.2018 - 12.2021
High School Diploma - undefined
Eldorado High School
Automotive -
College of Southern Nevada
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