Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Mario Fuentes

Houston

Summary

Results-driven professional with a robust background in customer service, logistics, and sales. Demonstrated success in driving revenue growth, enhancing operational efficiency, and fostering long-term business relationships. Adept at managing complex logistics operations and consistently exceeding sales targets. Eager to contribute to organizational success by leveraging a strong work ethic, leadership skills, and a passion for excellence. Willing to relocate for career advancement opportunities while committed to continuous learning and professional development.

Overview

9
9
years of professional experience

Work History

Senior Material Handler

Piping Technology And Products
12.2023 - Current
  • Contribute to successful inventory control with proper handling and regular cycle counting.
  • Build strong working relationships with co-workers, team members and external customers.
  • Operate equipment and move heavy loads with consistent use of company and OSHA standards.
  • Conduct detailed inspections and precise measurements, ensuring all materials met stringent quality standards.
  • Data Management: Maintained meticulous records, contributing to efficient workflow and inventory management
  • Process Optimization: Streamlined material organization, reducing processing time and improving job allocation accuracy.

Broker

Total Quality Logistics Inc.
08.2022 - 12.2023
  • Prepared detailed proposals outlining services and contract requirements.
  • Reviewed and approved securities transactions and signed confirmation paperwork.
  • Reduced energy costs and maximized availability by accurately forecasting supply and demand.
  • Addressed account payment deficiencies and variances regarding securities delivery to mitigate violations.
  • Revenue Growth: Negotiated favorable rates with carriers, increasing profit margins .
  • Client Acquisition: Expanded client portfolio through targeted lead generation and personalized service.
  • Team Leadership: Mentored junior brokers, improving their performance and enhancing overall team productivity.
  • Operational Excellence: Maintained constant communication with clients and carriers, ensuring smooth logistics operations and timely delivery

Fitness Coordinator

Club Pilates
10.2020 - 05.2022
  • Maintained strong relationships with existing clients through regular communication and follow-ups.
  • Oversaw daily operations of fitness facility, including maintenance and cleanliness.
  • Collaborated with other departments within organization to enhance overall member experience.
  • Participated in continuing education opportunities to stay current on industry trends and best practices.
  • Consistently surpassed sales targets, achieving a 80% conversion rate from cold calls to membership sign-ups.
  • Customer Engagement: Built strong relationships with clients, resulting in high customer satisfaction and repeat business.
  • Operational Management: Managed daily studio operations, ensuring a welcoming environment and seamless customer experience.
  • Assisted in the promotion of gym events, increasing membership sales and community involvement.

Paralegal Assistant

Vu Law Firm
06.2018 - 07.2019
  • Facilitated communication between clients, attorneys, courts, and outside agencies as needed.
  • Client Relations: Provided clients with comprehensive case updates and resolved inquiries, enhancing client trust and satisfaction.
  • Case Management: Collaborated with attorneys and case managers to prioritize and expedite cases, contributing to favorable outcomes.
  • Bilingual Support: Assisted Spanish-speaking clients, ensuring clear communication and understanding throughout the legal process

Membership Sales Representative

Sound Fitness
07.2015 - 04.2018
  • Delivered exceptional service, assisting clients with membership sign-ups and addressing their needs.
  • Facility Management: Ensured a clean, safe, and well-maintained facility, enhancing the overall member experience.
  • Training Support: Provided fitness assessments and basic training support, contributing to member retention and satisfaction.
  • Resolved customer complaints diplomatically to ensure satisfaction and maintain positive brand image.
  • Updated inventory records regularly using store management software.
  • Trained new hires on company procedures, product knowledge, and customer service expectations.
  • Handled cash register transactions efficiently and accurately.
  • Built rapport with customers by offering friendly, welcoming environment in store.
  • Promoted current sales promotions and special offers to increase revenue.
  • Actively listened to customer concerns, addressing issues promptly and professionally.
  • Communicated effectively with supervisors regarding daily tasks and priorities.
  • Met sales quotas by utilizing upselling opportunities.

Education

High School Diploma -

Sharpstown International
Houston, TX
06.2018

Skills

  • Strategic Sales & Business Development
  • Technical Proficiency ( Microsoft Office Suite,Excel, Salesforce)
  • Negotiation expertise
  • Market Trend expertise
  • Customer Relationship Building/Management
  • Leadership & Mentorship
  • Bilingual Communication
  • Cold-Calling
  • Shipping and Receiving
  • Technical Proficiency ( Microsoft Office Suite,Excel, Salesforce)
  • Workplace training
  • Scheduling Coordination

Accomplishments

  • 2021 Men's Bodybuilding Physique Competitor (12th place)
  • 2024 Rock n' Roll Las Vegas Marathon Finisher (1:52:43)
  • 2024 RBC Brooklyn Half Finisher (2:00:42)
  • 2024 Bank of America Chicago Marathon Finisher (3:43:20)
  • Personal best on half-marathon : 1:39:13
  • Personal best on full-marathon: 3:43:20

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Senior Material Handler

Piping Technology And Products
12.2023 - Current

Broker

Total Quality Logistics Inc.
08.2022 - 12.2023

Fitness Coordinator

Club Pilates
10.2020 - 05.2022

Paralegal Assistant

Vu Law Firm
06.2018 - 07.2019

Membership Sales Representative

Sound Fitness
07.2015 - 04.2018

High School Diploma -

Sharpstown International

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Mario Fuentes