Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
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Mario Hernandez

Mario Hernandez

North Las Vegas

Summary

Dynamic banquet server with a strong work ethic and exceptional customer service skills, honed at Green Valley Ranch Station Casinos. Recognized for enhancing guest engagement and training new staff, while ensuring seamless operations and maintaining high standards of cleanliness and organization. Proficient in cash handling and committed to delivering memorable experiences.

Overview

22
22
years of professional experience
1
1
Certification

Work History

Coffee Break /banquet Server

Green Valley Ranch Station Casinos
03.2003 - Current
  • Delivered exceptional customer service during high-volume events, ensuring guest satisfaction and seamless operations.
  • Set up and dismantled banquet facilities, adhering to safety and organizational standards.
  • Collaborated with kitchen staff to coordinate timely food service, maintaining quality and presentation standards.
  • Trained new staff on service protocols and best practices, enhancing team efficiency and performance.

Banquet Server

Westin Lake Las Vegas Resort & Spa
12.2005 - 03.2020
  • Delivered exceptional customer service by anticipating guest needs during events.
  • Coordinated setup and breakdown of banquet facilities to ensure efficient operations.
  • Trained and mentored new staff on service standards and best practices.
  • Maintained cleanliness and organization of dining areas to enhance guest experience.

Education

High School Diploma -

Valley High School
Las Vegas

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement

Accomplishments

  • Collaborated with team of [Number] in the development of [Project name].
  • Achieved [Result] through effectively helping with [Task].

Certification

  • [Area of certification], [Company Name] - [Timeframe]banquet server diploma thrue the union

Languages

Spanish
Full Professional
English
Full Professional

Timeline

Banquet Server

Westin Lake Las Vegas Resort & Spa
12.2005 - 03.2020

Coffee Break /banquet Server

Green Valley Ranch Station Casinos
03.2003 - Current

High School Diploma -

Valley High School

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