Mario Hevia

• Installed and provided troubleshooting and customer training for high-speed internet and telecommunication systems.
• Provided customer with information and requirements for all services.
• Verified continuous broadband connectivity while installing cutting-edge technology such as place mounts, satellite dishes and receivers.
• Worked closely with network administrators and server engineers to deliver quality service.
• Coordinated installation of new users and relocations of existing users.

• Demonstrated creativity and resourcefulness through the development of innovative solutions.
• Delivered services to customer locations within specific timeframes.
• Demonstrated leadership skills in managing projects from concept to completion.
• Proved successful working within tight deadlines and a fast-paced environment.

Hello,

My name is Mario. I am a specialized Fiber Optic Technician. I have been in the field for 17+ years in multiple different countries. My specialties involve installs, maintenance, repairs to fiber optic cable systems. My expertise also includes providing customers with high-speed internet, Television, and Telephone services.