Summary
Overview
Work History
Skills
Certification
Timeline
Generic

Mario Johnson

Evansville,IN

Summary

Dynamic General Manager with a proven track record at Taco John’s, excelling in operations management and team leadership. Expert in P&L management and fostering employee development, driving significant sales growth while enhancing customer satisfaction. Recognized for implementing effective training programs and optimizing inventory control, ensuring operational excellence and a motivated workforce.

Overview

2026
2026
years of professional experience
1
1
Certification

Work History

General Manager

Taco John’s
2024 - 06.2025

Overseeing the whole store operations. hiring and firing,training” new employees.coaching dealing with issues with unhappy customers.food quality P&L Doing inventories weekly.and making weekly schedules,controlling food cost. dealing with any store repairs with equipment. being a great leader I lead by example I will never ask my employees to nothing I wouldn’t do. Very hard worker keeping my store clean and helping my crew very reliable.yes I am manger serve safe until 2030 thank you for looking at my resume hopefully I hear from you!

  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Developed and implemented strategies to increase sales and profitability.
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
  • Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
  • Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
  • Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
  • Formulated policies and procedures to streamline operations.
  • Implemented operational strategies and effectively built customer and employee loyalty.
  • Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
  • Managed budget implementations, employee evaluations, and contract details.
  • Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
  • Established comprehensive employee training programs to develop skills, improve productivity, and maintain compliance with industry regulations.
  • Directed comprehensive sales efforts to exceed revenue targets consistently while maintaining customer satisfaction levels.
  • Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
  • Developed and executed strategic plans for business growth and expansion, resulting in increased market share.
  • Implemented robust inventory management systems to optimize stock levels and minimize waste/costs associated with excess product storage.
  • Championed continuous improvement initiatives that enhanced operational performance across all departments.
  • Analyzed market trends/data to identify potential opportunities for business growth within existing or emerging markets successfully.
  • Provided thoughtful guidance to personnel in navigating and resolving snags in productivity.
  • Drove the successful execution of numerous large-scale events/promotions while closely managing costs/budgetary constraints associated with event planning/management activities.
  • Accelerated digital transformation by overseeing adoption of cloud-based solutions, improving data accessibility and security.
  • Led team to exceed sales targets, implementing motivational incentives and comprehensive training programs.
  • Reduced time to market for new products by optimizing development processes and enhancing cross-functional team collaboration.
  • Drove revenue growth by identifying and penetrating new market segments with tailored marketing strategies.
  • Cultivated strategic partnerships with industry leaders, enhancing brand credibility and access to new customer segments.
  • Expanded business operations into international markets, navigating regulatory environments and cultural differences for successful entry.
  • Streamlined inventory management processes, minimizing waste and ensuring optimal stock levels for uninterrupted operations.
  • Oversaw successful launch of new product lines, coordinating between departments to ensure unified approach and timely delivery.
  • Improved operational efficiency by streamlining workflow processes and adopting cutting-edge technology.
  • Enhanced customer satisfaction with introduction of customer feedback system, leading to service improvements and repeat business.
  • Fostered culture of continuous improvement, introducing regular review sessions that boosted team performance and morale.
  • Addressed customer complaints and feedback with immediate action, turning dissatisfied customers into loyal patrons.
  • Optimized supply chain logistics, ensuring timely delivery of products and significantly reducing transportation costs.
  • Developed and executed comprehensive employee training program, elevating staff skills and improving service delivery.
  • Implemented sustainability initiative, reducing energy consumption and waste, and promoting eco-friendly practices.
  • Interacted well with customers to build connections and nurture relationships.
  • Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.

Warehouse Manager

Schwans Fine Foods
08.2009 - 06.2022

Running day to day operations. unloading semi trucks of frozen food into large warehouse air condition. pulling loads for our home service route drivers.fueling trucks and backing them into the bay, to count to loads and load the truck doors doing weekly cycle counts and inventory.cleaning up the facility reorganized the freezer.for new product rotating old to new making the schedule firing hiring daily computer work..

Route Sales Representatives

CJ Foods, Schwan's
08.2009 - 06.2022

Delivering frozen food to consumers checking in at stores rotating and stocking our products on shelves ver knowledge dsd and route driving covering routes in different states I have a valid drivers license

Skills

  • Leadership and team building
  • Problem resolution
  • Operations management
  • Team player
  • Efficient multi-tasker
  • Effective leader
  • Time management
  • Training and coaching
  • Team leadership
  • Staff management
  • Customer relations
  • Training and development
  • Relationship building
  • Staff training
  • Staff training/development
  • Inventory control
  • Customer relationship management
  • Staff supervision
  • Goal setting
  • Employee scheduling
  • Verbal and written communication
  • Staff training and development
  • Administrative skills
  • Staff development
  • P&L management
  • Team training and development
  • Motivation
  • Client relations
  • Schedule management
  • Staff motivation
  • Labor cost controls
  • Customer retention
  • Process improvements
  • Deadline oriented
  • Strategic planning
  • Performance improvement
  • Vendor relationships
  • Employee development
  • Consistently meet goals
  • Facility management
  • Performance improvements
  • Exceptional interpersonal communication
  • Staffing
  • Performance evaluations
  • Workflow planning
  • Purchasing
  • Recruitment
  • Expense control
  • Interpersonal skills
  • Operations oversight

Certification

Mangers certified serve safe until 2030

Timeline

Warehouse Manager

Schwans Fine Foods
08.2009 - 06.2022

Route Sales Representatives

CJ Foods, Schwan's
08.2009 - 06.2022

General Manager

Taco John’s
2024 - 06.2025
Mario Johnson