Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Mario McCrea

Cambria Heights,NY

Summary

I am seeking employment in a company where I can develop my skills in the workforce and also to become an asset to my place of employment.

Talented computer user support team member with excellent record diagnosing and resolving issues. Knowledgeable in hardware, software and peripheral devices. Satisfy users with fast, expert service.

Overview

5
years of professional experience

Work History

Chase Bank

Associate Banker
05.2024 - 07.2024

Job overview

  • Provided excellent customer service
  • Handled deposits and withdrawals for clients
  • Securely scanned clients documents and securely disposed any confidential information for clients safety
  • Answered clients questions and concerns in person and on the phone

T-Mobile

Customer support
10.2022 - 04.2023

Job overview

  • Retained customer loyalty, finding best possible solutions for each issue or concern
  • Maintained customer satisfaction, quickly resolving issues and offering expert assistance
  • Offered guidance on installation and troubleshooting for customers requiring additional assistance

Allied Universal Security

Security Guard
07.2019 - 10.2022

Job overview

  • Wrote concise, detailed reports on property damage, theft, presence of unauthorized persons and unusual occurrences
  • Responded quickly to medical and building emergencies
  • Monitored CCTV feeds of building and grounds
  • Kept management updated on security activities and incidents with detailed daily reports

Education

Queens borough Community College

Criminal Justice
12.2018

University Overview

Thomas A. Edison Career & Technical Education

H.S from Automotive
06.2016

University Overview

Skills

  • Windows 10
  • Word Processing
  • Excel
  • PowerPoint
  • Technical Support Fundamentals
  • Troubleshooting
  • Linux
  • Binary code
  • Customer support
  • Device Installation

Timeline

Associate Banker
Chase Bank
05.2024 - 07.2024
Customer support
T-Mobile
10.2022 - 04.2023
Security Guard
Allied Universal Security
07.2019 - 10.2022
Queens borough Community College
Criminal Justice
Thomas A. Edison Career & Technical Education
H.S from Automotive

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Mario McCrea