Mario Morris
Vicksburg,MS
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
Shift Supervisor
Sonic Drive-in
04.2021 - Current
- Trained new employees and delegated daily tasks and responsibilities.
- Completed store opening and closing procedures and balanced tills.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Responded to and resolved customer questions and concerns.
- Helped store management meet standards of service and quality in daily operations.
- Enforced company policies and regulations with employees.
- Completed cash and credit card transactions accurately using POS software.
- Troubleshot equipment to reduce service calls and downtime.
Education
High School Diploma -
Warren Central Highschool
Vicksburg, MS05.2023
Skills
- Schedule Oversight
- Operations Management
- Staff Management
- Training and Mentoring
- Inventory Management
- Cash Handling Expertise
- Conflict Resolution Techniques
Timeline
Shift Supervisor
Sonic Drive-in
04.2021 - Current
High School Diploma -
Warren Central Highschool
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