Summary
Overview
Work History
Education
Skills
Timeline
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MARIO ORTIZ

Antioch,CA

Summary

Dynamic professional with a proven track record at Amazon, adept in material handling and enhancing customer satisfaction. Excelled in loading, unloading, and maintaining high-quality standards, demonstrating clear communication and problem-solving skills. Achieved significant improvements in productivity and efficiency, leveraging both hard and soft skills to exceed performance metrics.

Overview

5
5
years of professional experience

Work History

Fulfillment Associate

Amazon
Oakley, CA
10.2023 - Current
  • Collaborated with team members to meet daily productivity goals and deadlines.
  • Unloaded incoming freight with a manual pallet jack or dock leveler.
  • Packed items according to customer's specifications and requirements.
  • Trained new employees regarding warehouse procedures and standards.
  • Participated in team meetings to discuss performance metrics and areas for improvement.

Warehouse Worker

Pet Food Express
Oakley, CA
09.2022 - 12.2023
  • Moved large and bulky items manually
  • Used pallet jacks to move items to and from warehouse locations
  • Prepared and completed warehouse orders for delivery or pickup according to schedule
  • Preserved safe work environment by maintaining clean workstations and pallet area

Oil Change Technician

Oil Changers
Pittsburg, CA
03.2020 - 08.2023
  • Drained motor oil, changed oil filters and greased chassis fittings
  • Communicated with customers regarding status of service work
  • Adjusted tire pressure on vehicles and warned customers of leaks and tire damage

Electronics Sales Associate

Target
Walnut Creek, CA
07.2021 - 11.2021
  • Engaged positively with each customer, providing professional and polite support for sales and service needs
  • Maintained current knowledge of special savings, sales, and promotions
  • Welcomed customers, offered to help locate items
  • Arranged merchandise for display to highlight new styles, attract customers and enhance sales
  • Completed customer's purchase by effectively processing credit and debit cards, cash and personal checks

Education

High School Diploma -

Live Oak High School
Antioch, CA
06.2021

Skills

  • Material Handling
  • Loading and Unloading
  • Self-Motivated and Disciplined
  • Clear Communication
  • Punctual and Dependable
  • Problem-Solving
  • Cleaning and Organizing
  • Quality Control
  • Attention to Detail
  • Basic Computer Skills

Timeline

Fulfillment Associate

Amazon
10.2023 - Current

Warehouse Worker

Pet Food Express
09.2022 - 12.2023

Electronics Sales Associate

Target
07.2021 - 11.2021

Oil Change Technician

Oil Changers
03.2020 - 08.2023

High School Diploma -

Live Oak High School
MARIO ORTIZ