MARIO PEREZ
Lehigh Acres,FL
Summary
Compassionate and dedicated Nursing Student with hands-on clinical experience in providing exceptional patient care, ensuring a high standard of safety and comfort. Collaborating seamlessly with healthcare teams, possesses a strong foundation in nursing principles, including assessments, patient education, and care planning. Thrives in fast-paced environments, effectively implementing critical thinking skills to adapt quickly. Eager to apply classroom knowledge and skills in a clinical setting, committed to contributing to the health and overall well-being of patients. Demonstrates relentless commitment to continuous learning and professional growth, dedicated to advancing in the nursing profession.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Guest Services Representative
Lee Memorial Hospital
02.2024 - Current
- Actively contributing to a positive team environment
- Successfully resolved guest complaints or conflicts
- Achieved consistently high customer satisfaction through problem-solving and personalized guest interactions
- Implementing new and current department policies to provide adequate customer-centered experience
- Assisted guests with reservation modifications, resolving any issues promptly and professionally
Pawn Broker Associate
Capital Pawn
04.2019 - 12.2023
- Assisted customers with pawning and selling items, providing excellent customer service
- Evaluated the value of items and negotiated fair prices with customers
- Maintained accurate records and documentation of transactions
- Managed inventory, organized merchandise, and ensured store cleanliness
- Collaborated with team members to meet sales and revenue targets
Education
Associate of Arts Degree -
Florida Southwestern State College
Fort Myers, FLAssociate Degree in Nursing -
ATA College
Fort Myers, FL09-2025
Skills
- Patient charting
- Organization
- Strong communication
- Computer skills
- Vital signs/ Blood Glucose monitoring
- Patient care
- ADL support
- Interpersonal skills
- Bedside manner
- Helping with medication
- Safety precautions
- Privacy and confidentiality
Certification
BLS Certified
References
- Jennifer Tobin MSN, RN, Nursing Clinical Instructor,
(203)-919-2265, jtobin@ata.edu
- Denise Markovits, Guest Service Coordinator at Lee Memorial Hospital,
(239)-343-2670, denise.markovits@leehealth.org
- Ashley Faz, Patient Care Coordinator,
(863)-517-4293, ashleyfaz50@gmail.com
- Melitsa Fuentes, Store General Manager at Capital Pawn,
(239)-303-1680, fcp3267@firstcash.com
Languages
Spanish
Native or Bilingual
Timeline
Guest Services Representative
Lee Memorial Hospital
02.2024 - Current
Pawn Broker Associate
Capital Pawn
04.2019 - 12.2023
BLS Certified
Associate of Arts Degree -
Florida Southwestern State College
Associate Degree in Nursing -
ATA College
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