Mario Regalado
McAllen
Summary
I am a seasoned Juvenile Correctional Officer and former Federal Contractor Supervisor with a proven record of managing large teams and high-stakes operations. At Evins Regional Juvenile Center, I ensure safety, compliance, and youth development through individualized care plans and structured group programs. Previously, as a federal contractor working under U.S. Customs and Border Protection, I supervised personnel and oversaw the care and custody of a large population, demonstrating strong leadership, operational oversight, and strict adherence to federal standards. I take pride in creating secure, efficient, and supportive environments while motivating teams and driving consistent compliance with policies.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Juvenile Correctional Officer
Evins Regional Juvenile Center
Edinburg
03.2025 - Current
- Supervised youth in custody to ensure safety and security.
- Conducted regular inspections of facility areas for compliance with regulations.
- Documented incidents and maintained accurate records of daily activities.
- Collaborated with treatment teams to develop individualized care plans.
- Facilitated group activities to encourage social skills and personal development.
- Conducted frequent searches of cells and living areas for contraband materials and weapons.
Federal Contracting Supervisor,
Luke and Associates
Donna
07.2021 - 03.2025
- Supervise detainees at an immigration detention center, ensuring safety, compliance, and well-being in accordance with federal regulations.
- Monitored activities and maintained order in assigned areas, fostering a secure and organized environment.
- Conducted regular inspections and prepared detailed reports on incidents, behavior, and operations.
- Worked directly with detainees to address concerns and promote adherence to facility policies.
- Communicated effectively with team members and supervisors to ensure smooth operations and resolve issues promptly.
- Supervised daily operations to ensure efficient workflow and team performance.
- Trained new employees on company procedures and safety protocols.
Server Manager
Scalise Cucina Italiana INC
McAllen
12.2018 - 10.2021
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Oversaw front-of-house personnel to maintain adequate staffing.
- Tested new products or software releases prior to deploying them into production environment.
Construction Foreman
Cantus Construction
Edinburg
06.2016 - 08.2019
- Worked long hour shifts under extreme conditions and worked productively under pressure.
- Loaded, unloaded and moved material to and from storage and production areas.
- Gathered and disposed of worksite debris to remove safety hazards.
- Gathered waste and trash from job sites for placement in refuse containers to keep job sites clean and organized.
- Utilized construction tools and machinery to effectively complete job site projects.
- Recognized and reported potential project challenges and assisted with solutions.
- Erected and removed temporary structures such as trench liners and scaffolding to meet team needs.
Salesman
Johnny's Paint Shop
05.2013 - 08.2016
- Uphold high standards of customer service by promoting and upselling new products and services.
- Managed large volumes of incoming calls from customers promptly and professionally.
- Negotiated contracts and prices with clients to exceed sales goals.
- Handled client deposits and transactions and updated billing information in company databases.
- Generated weekly reports detailing sales performance, identifying areas for improvement and making recommendations accordingly.
Education
Associate of Arts - Criminal Justice
South Texas College
TX05.2019
Skills
- Multitasking Abilities
- Excellent Communication
- Time management
- Quality control
Certification
- CPR Certified
- AED Certified
- Security Guard Level ll Certification
- Security Guard Level lll Certification
- Certified Personal Trainer
Languages
- Spanish, Advanced
- English, Advanced
Languages
English
Professional
Spanish
Professional
Timeline
Juvenile Correctional Officer
Evins Regional Juvenile Center
03.2025 - Current
Federal Contracting Supervisor,
Luke and Associates
07.2021 - 03.2025
Server Manager
Scalise Cucina Italiana INC
12.2018 - 10.2021
Construction Foreman
Cantus Construction
06.2016 - 08.2019
Salesman
Johnny's Paint Shop
05.2013 - 08.2016
Associate of Arts - Criminal Justice
South Texas College
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