Mario Romero
San Antonio,TX
Summary
Achieve a leadership opportunity challenging organizational, Interpersonal, and problem solving capabilities. To leverage the three years of experience as an assistant manager to contribute to the growth and success of a dynamic organization. Utilizing leadership skills, attention to detail, and ability to effectively collaborate with teams, and to foster a positive work environment and drive operational excellence.
Overview
5
5
years of professional experience
Work History
Assistant Community Manager
Churchill Forge Properties
02.2023 - Current
- Manage social media account showcasing floorplans, amenities, events.
- Complete end of month reports; renewals, variance, bonuses, and close out.
- Prepare lease agreements and other legal documents in accordance with company policies, and applicable laws.
- Coordinate and organize monthly community events.
- Respond to tenant inquiries, concerns, and complaints, providing timely and effective solutions.
- Assist property manager in day-to-day operations including leasing, tenant relations, and property maintenance.
- Planned and executed promotional activities to drive community engagement and increase occupancy numbers.
- Inspected buildings, vacant units, and common areas regularly to identify repairs needing immediate attention.
Assistant Property Manager
Westland
09.2022 - 03.2023
- Managed multi-site reports that include collection, delinquency, and renewals.
- Acted as liaison between leasing team and community manager.
- Generated renewal offers based on forecast and market trends.
- Negotiated rent rates to retain residents.
- Scheduled make-ready board with vendors and maintenance staff.
Assistant Community Manager
RPM
08.2021 - 09.2022
- Collected and processed rent payments, secured bank deposits, and applied applicable fees.
- Closed final account statements for past tenants and sent outstanding accounts to collections.
- Managed bi-weekly employee work hours and commissions for accurate payroll processing.
- Worked closely with management to review unit pricing for optimum marketing.
- Oversaw tenant move-in, move-out, and evictions.
- Organized make-ready board.
- Produced monthly reports for property manager.
Leasing Associate
RPM
11.2019 - 08.2021
- Stabilized two class A lease-up communities in under a year.
- Increased property Google reviews from 2.2 to 3.1, and simultaneously increased social media presence.
- Conducted interviews with prospects to identify needs and overcome objections.
- Processed applications, renewals, and transfers.
- Performed detailed analysis of target markets and developed successful marketing strategies.
- Managed social media accounts to establish brand and reputation.
- Inspected units prior to deadline date.
Education
High School Diploma -
05.2009
Skills
- Property Management Software
- Event Planning
- Business Development
- Marketing and advertising
- Mentoring and coaching
- Property Management
- Complex Problem Solving
- Multifamily Trends
- Leadership and team management
- Attention to detail
Accomplishments
- RPM - Highest Conversion Ratio 2020
- Churchill Forge Properties - Increased Other Income by 20.14% 2023
Languages
Spanish
Native or Bilingual
Timeline
Assistant Community Manager - Churchill Forge Properties
02.2023 - Current
Assistant Property Manager - Westland
09.2022 - 03.2023
Assistant Community Manager - RPM
08.2021 - 09.2022
Leasing Associate - RPM
11.2019 - 08.2021
Central High School - High School Diploma,
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