Mario Sauceda
San Antonio,TX
Summary
Meticulous claims adjuster, excellent at juggling multiple tasks and working under pressure. Motivated and experienced adjuster specializing in personal, property, casualty, and litigation. Negotiates peaceful resolutions of all claims with an emphasis on fairness and thoroughness. Trustworthy and dependable. Licenses
Overview
21
21
years of professional experience
Work History
Third Party Administrator (Claims Adjuster)
Davies Group
Sarasota, FL
06.2025 - Current
- Collaborated with legal teams to analyze case details and develop strategies for resolution.
- Negotiated settlements with claimants and legal representatives to achieve favorable outcomes.
- Conducted thorough investigations to gather evidence and assess damages related to claims.
- Developed detailed reports summarizing findings and recommendations for multiple clients.
- Developed strong relationships with clients by providing clear communication and updates on case progress.
ATR Bodily Injury/Casualty, Casualty Litigation Adjuster, ATR Unit Manager
Fred Loya Insurance
San Antonio, TX
07.2017 - 02.2025
- Managed group of four to eight adjusters to identify and effectively settle claims or push to litigation.
- Managed timesheets for employees, making sure they adhere to procedures and policy, set appropriate authority levels for each individual for negotiations, made sure all employees were effectively prioritizing their demands and complying with any conditions established within the demand.
- Multiple claims handled in jurisdictions such as TX, IL, IN, AL, GA, NM, CA, NV, AZ
- Prioritized case load of 400 litigated injury and property damage exposures
- Worked together with defense counsel to file answers to complaints, designate appropriate experts, file counter affidavits, schedule and complete depositions, complete comprehensive status reports to see what cases need to proceed to trial.
- Reviewed entire files for coverage and liability, updated reserves as necessary.
- Resolved litigated claims via mediation or trial after impasse with attorney negotiations.
- Settled minor to complex auto bodily injury claims after monitoring ongoing medical treatment and/or other ongoing procedures for appropriateness.
- - Established and maintained reserves through the review and analysis of medical reports medical and legal terminology, case law, statutes, regulations and company procedures.
Bodily Injury Adjuster
EA Renfroe
Englewood, CO
09.2015 - 05.2017
- Investigated accidents to determine liability and evaluated the cause of the accident.
- Settled minor to complex auto bodily injury claims after monitoring ongoing medical treatment and/or other ongoing procedures for appropriateness.
- Established and maintained factor reserves through the review and analysis of medical reports.
- Resolved large complex Casualty claims while demonstrating a thorough knowledge and practical use of medical and legal terminology, case law, statutes, regulations and company procedures.
EBI Bodily Injury Adjuster
Fred Loya Insurance
Edinburg, TX
09.2013 - 09.2015
- Managed multiple cases simultaneously and document every step of activity for each claim.
- Mentored new employees at a Branch level.
- Resolved minor to moderate Casualty claims while demonstrating a thorough knowledge and practical use of medical and legal terminology, case law, statutes, regulations and company procedures.
Sr First Notice of Loss Adjuster
Infinity Insurance
09.2009 - 03.2013
- Resolved auto damage claims
- Determined liability for 1st and 3rd party claims Initiated and helped with subrogation
- Initiated and helped with subrogation
- Assisted arbitration with any requests
- Customer service inquires
- Dealt, with lawyers, doctors, and other adjusters took care of small bodily injury claims
Supervisor of Customer Care
T-Mobile USA
09.2005 - 08.2009
- Supervisor for customer care department responsible for up to fifteen to thirty representatives a days - Assisted with customer complaints and supervisor calls Trained representatives in new policies and procedures Top 5% of the T-Mobile customer care department.
Education
Associate of Arts - Criminal Justice
South Texas College
McAllen, TXNo Degree - Software Engineering
DeVry University
San Antonio, TX01-2028
Skills
- Texas Claims Adjuster License – License #1703923
- Florida Claims Adjuster license
- Critical Thinker
- Self-Directed
- Data Analysis
- Analytical
- Multi-tasker
LANGUAGES
Spanish | Advanced
Timeline
Third Party Administrator (Claims Adjuster)
Davies Group
06.2025 - Current
ATR Bodily Injury/Casualty, Casualty Litigation Adjuster, ATR Unit Manager
Fred Loya Insurance
07.2017 - 02.2025
Bodily Injury Adjuster
EA Renfroe
09.2015 - 05.2017
EBI Bodily Injury Adjuster
Fred Loya Insurance
09.2013 - 09.2015
Sr First Notice of Loss Adjuster
Infinity Insurance
09.2009 - 03.2013
Supervisor of Customer Care
T-Mobile USA
09.2005 - 08.2009
Associate of Arts - Criminal Justice
South Texas College
No Degree - Software Engineering
DeVry University