Mario Talamantes
West Jordan
Summary
Dynamic leader with a proven track record at Rocket Express Car Wash, excelling in operations management and team building. Spearheaded initiatives to streamline processes and enhance team cohesion, resulting in increased sales and profitability. Skilled in fostering client relationships and driving financial stability, demonstrating exceptional problem resolution and leadership abilities.
Experienced with strategic planning, team leadership, and operational excellence. Utilizes forward-thinking approach to drive business growth and streamline processes. Track record of fostering collaborative environments and achieving measurable results.
Collaborative leader partners with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
10
10
years of professional experience
Work History
General Manager
Rocket Express Car Wash
04.2024 - Current
- Coordinated cross-functional teams to enhance workflow efficiency.
- Streamlined operational processes by implementing best practices.
- Reviewed financial reports to identify trends for strategic adjustments.
- Analyzed competitive landscape for informed decision-making in product development.
- Fostered a culture of accountability for improved team cohesion and morale.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Developed and implemented strategies to increase sales and profitability.
- Managed budget implementations, employee evaluations, and contract details.
Manager
Tagg N Go Car Wash
07.2023 - 03.2024
- Conducted performance evaluations to identify areas for employee growth.
- Streamlined communication processes to foster transparency among departments.
- Implemented training programs for enhanced employee skills.
- Managed budgets for various departmental initiatives.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
General Manager
Sparkle Express Car Wash
01.2020 - 07.2023
- Reviewed financial reports to identify trends for strategic adjustments.
- Streamlined operational processes by implementing best practices.
- Coordinated cross-functional teams to enhance workflow efficiency.
- Fostered a culture of accountability for improved team cohesion and morale.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
Assistant Manager
Sparkle Express Car Wash
05.2018 - 01.2020
- Developed contingency plans with team to address potential disruptions.
- Identified inefficiencies to propose actionable improvements for overall workflow.
- Led training initiatives, enhancing employee skills and confidence.
- Cultivated cohesive team environment by providing clear direction and support.
Supervisor
Sparkle Express Car Wash
12.2015 - 05.2018
- Conducted performance reviews to support employee development.
- Increased customer satisfaction with streamlined service procedures.
- Trained staff on best practices to enhance service delivery.
- Coordinated cross-functional projects to achieve organizational goals.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
Crew Member
Sparkle Express Car Wash
05.2015 - 12.2015
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Provided excellent customer service by greeting customers and meeting quality expectations.
Education
Associate of Applied Science - Criminal Justice
Salt Lake Community College
Salt Lake City, UT05-2026
High School Diploma -
Hunter High School
West Valley City, UT05-2018
Skills
- Leadership and team building
- Problem resolution
- Operations management
- Team player
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
General Manager
Rocket Express Car Wash
04.2024 - Current
Manager
Tagg N Go Car Wash
07.2023 - 03.2024
General Manager
Sparkle Express Car Wash
01.2020 - 07.2023
Assistant Manager
Sparkle Express Car Wash
05.2018 - 01.2020
Supervisor
Sparkle Express Car Wash
12.2015 - 05.2018
Crew Member
Sparkle Express Car Wash
05.2015 - 12.2015
Associate of Applied Science - Criminal Justice
Salt Lake Community College
High School Diploma -
Hunter High School
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